I don't purchase AppleCare for my own Macs nor for the ones at the company I am IT Manager of. We use laptops almost exclusively from both Apple and Dell.

My experience is that Macs are extremely reliable and the cost isn't worth it. I do purchase it for Mac servers because of the urgency of any failure. I also purchase spare parts kits for the XServes and I'm about to finally replace a hard drive in a 4 year old XServe out of the spare parts kit. This will be the first time I've had to do it.

We use Dell computers at work and DO purchase extended warranties on them. They need it. Within 4 years almost all of them >90% of them end up using it. The only good thing is that Dell has figured out how to have this kind of crappy reliability and but good service (they almost never hassle any on-site repair) and still make money.

Personally I'd rather have stuff that doesn't fail than stuff that fails a lot but is easy to fix. We have had some Macs that have problems and need service but the percentage is very low. We simply spend the money to repair out of warranty items ourselves on the small number of ones that need it and still come out ahead. Usually fundamental problems like logic boards fail under warranty anyway and other items like hard drives are so inexpensive we just replace them. It is funny that some users act really surprised when their computer stops working after they drop it and break the screen or spill coffee, hot chocolate, or soda into the laptop which are not covered by AppleCare.

I might buy AppleCare if I was in situations that put the computer at risk and I depended on it or for the reasons you cite below.

Bill Vlahos


On Jan 5, 2008, at 11:36 AM, Chipp Walters wrote:

I certainly do for all my cars. I used to do it for laptops, until I was
burned by CompUSA, and didn't purchase one for my most recent Sony. I
recommend it for laptops for my wife and kid, as they are really hard on 'stuff.' I don't for desktops. 3-year max seems to be the best deal here.

On Jan 5, 2008 1:16 PM, j downs <[EMAIL PROTECTED]> wrote:

you ... didn't ... buy... applecare?

Do people really purchase extended warranties in this day and age?


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