I asked them to make sure they were using the latest drivers. His tech
guy came by and I think made sure this computer was running the
latest... but, of course, that isn't the same as seeing if the drivers
are identical. Mostly I think they didn't want to fool with it
anymore (can't blame them) Next time we revisit this I'll check.
Scott Morrow
Elementary Software
On Feb 5, 2009, at 11:46 AM, J. Landman Gay wrote:
Scott Morrow wrote:
I have a client experiencing this problem (application quits) on
one machine under Windows XP. All the rest of the machines at his
site print correctly with this application. We have tried several
times to solve this but for now he is just not using that
particular computer to print with this application. The print
routine uses open printing and close printing. I haven't been able
to duplicate this on any of my machines.
Hate when that happens. Does his machine use the same print drivers
as the others? Since you've been troubleshooting, I assume it does,
but it never hurts to ask.
--
Jacqueline Landman Gay | [email protected]
HyperActive Software | http://www.hyperactivesw.com
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