Hiya,
Is this the Enterprise version of McAfee? I'm not sure if the same
applies to the consumer versions:
In the On-Access Scan Properties you can set an exception in the
ScriptScan tab.
Failing that, you can tell it to exclude scanning a specific folder
(where the actions and the script reside).
If it's the Enterprise version then ePO can push the exception/s to
all users, so you don't have to change each one individually.
If the above doesn't help it may be that the security settings in an
Office app are triggering McAfee.
Cheers,
Luis.
On 16 Feb 2009, at 04:35, J. Landman Gay wrote:
I am working with a developer who has written a custom VBA module
for XP and Vista. McAfee identifies this module as a virus and
deletes it, which renders a large part of our software useless. The
module does create and delete some temporary files, and also sends
a shell command that launches our Rev app. We don't know if either
of these things makes a difference.
Does anyone know what McAfee might be looking for, and how to avoid
its false positive? Norton's ignores the module correctly.
We are supposed to send this out in the next couple of days, so any
help would be much appreciated.
--
Jacqueline Landman Gay | [email protected]
HyperActive Software | http://www.hyperactivesw.com
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