Hi Luis.
Gotta weigh in on this with Jacque. There is no way a distributed app
can require this level of futzing by the end users, or even an IT
person. If I encountered something like that in some software that
told me I had to edit some registry key or play with permissions to
get their software to work, I would simply not use the software. In
fact I have banned some software from our inventory because they
"require" the end user to be an administrator. That's pretty cheeky
stuff.
Bob Sneidar
IT Manager
Logos Management
Calvary Chapel CM
On Feb 16, 2009, at 9:14 AM, Luis wrote:
Hiya,
You could include a manual 'how to' for this...
I think if you set the script to run at startup (via a Registry key
setting?) you might prevent it from being deleted: Not too sure
about this, but it's something I've heard about.
Will McAfee check the application's Trusted Sources? If so, maybe
getting this set will then tell McAfee to keeps its hand off.
Other than that, maybe checking to see if there are any command line
switches that could do it (after the usual 'please disable any anti-
virus software prior to running the installation') - Hey! Why not
just get them to disable it for the duration of the installation!
Cheers,
Luis.
On 16 Feb 2009, at 16:29, J. Landman Gay wrote:
Luis wrote:
Hiya,
Is this the Enterprise version of McAfee? I'm not sure if the same
applies to the consumer versions:
In the On-Access Scan Properties you can set an exception in the
ScriptScan tab.
Failing that, you can tell it to exclude scanning a specific
folder (where the actions and the script reside).
Thanks so much, I'll pass this on, but I'm skeptical about its
effectiveness. The target user base is very naive for the most part
and we can't trust them to tinker with their virus settings. It's a
general consumer app that will be sold to home users as well as
schools, etc. I think they will see the virus warning, click OK,
and break the software. Then the app will get blamed for being buggy.
I wish we could contact McAfee find out how to circumvent this but
of course they'd just laugh if they responded at all.
--
Jacqueline Landman Gay | [email protected]
HyperActive Software | http://www.hyperactivesw.com
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