Hi Vicktoras,
This situation is actually just the opposite of what you mention. This
is a case in which a record is generated on a computer at the vendors
site (perhaps 20 times per day), but the vendor doesn't monitor his
computer. This vendor normally takes all his orders over the phone or in
person. When my software generates an order via his computer, the vendor
must be made aware of it immediately. Since he doesn't normally monitor
the computer, the software would generate a phone call to him as if the
order came in through that regular channel.
Richard
viktoras d. wrote:
Hi, Richard,
I would avoid this esp. if customer has to pay for a call. Many
customers would disable this feature if it were present because it is
quite dangerous. It would be more efficient to put a record into a
centralized database where vendor can collect, see and read all the
relevant "warnings of the day".
Viktoras
Richard Miller wrote:
Any suggestions on how to generate a phone message from Rev? This
would be a situation in which I want my software to notify a vendor
with a specific text-to-speech generated phone message. The message
would be short (basically the name of a customer, a part number and
the phone number of the customer). There must be some services out
there that Rev can tie into for this.
Thanks.
Richard Miller
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