On Wed Jul 28, 2010, Kevin Miller kevin at runrev.com wrote:

On 28/07/2010 10:22, "Wilhelm Sanke" <sanke at hrz.uni-kassel.de> wrote:

>   As an active supporter and user of Revolution since its beginnings I
> am of course aware of the difficulties and the multitude of tasks the
> Rev team has to address with limited personal resources. But I think
> there is an urgent need to re-organize  the handling of bug reports and
> the management of the so-called "Quality Control Center". To completely
> disregard valuable feedback from motivated users is not the way to keep
> up or build trust for Revolution and its developers.

I agree. I have responded in more detail on this topic and on a number of
other important points relating to the direction of the Rev platform on our
revEnterprise improve-rev membership mailing list.

Kind regards,

Kevin


Kevin,

Thank you very much for responding and agreeing.

With your answer you made me look through your recent posts on the improve list to find a match for the subject of my own post.

As the members of the use list are also entitled and interested to file bug reports and use the Quality Control Center, I assume it is allowed to quote from the enterprise list in this case.

The closest match I could find is a passage in one of your posts about "New roadmap (Pricing)":

Things are going to get simpler
and we'll be able to use the new options to support the various things our
professional developers want, like more communication, faster progress on
features, a very different approach to bug management and closer
co-operation with the community.
(snip)
All in all, a fresher, stronger, more nimble, more open
company is in process of being born.


Although these are very general statements, some of which I seem to have heard before, I appreciate very much that you intend "a closer co-operation with the community". And I hope the "different approach to bug management" will be implemented in a way that takes into account the existing "unfixed" and "unconfirmed" bug reports, these maybe even with a certain priority and an indication of the timeframe for fixing them.

Best regards,

Wilhelm
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