On Oct 14, 2010, at 4:42 PM, Monte Goulding wrote:

I'm trying to avoid trial and error testing with the client of client.

I understand.

Perhaps your customer can ask the "client of the client" for the details of the lockdown so the technical team (you) can replicate it and test against that. Your client can assure the "client of the client" that this would allow him to make sure that quality product is delivered. If need be, a technical team member (you) can discuss this with the IT staff person who locked down the computer.

Otherwise you might have to search online and find the common ways some IT person might lock down a computer and test against all.

I'm assuming that at this point you don't know if this is some policy setting or simply the removal of some file.

Dar




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