On 10/28/2010 11:12 PM, Bob Sneidar wrote:
Only one thing to do. Test it. I just sent an email with the word "HELP" in the 
subject line and body. Let's see if it bounces.

Bob



Presumably this thing is positional; after all this heading is getting through, while simple HELP
did not.


On Oct 28, 2010, at 12:23 PM, J. Landman Gay wrote:

That may not be what is going on. On many text-based lists like this one, the word 
"HELP" is the standard keyword one sends to the adminstrative address in order 
to receive an auto-mailing of the commands available when using the list. It's a remnant 
of an older, text-based system, and two of the parrot lists I read still use it. It is 
very common for users to accidentally send the HELP command to the main list address 
instead of to the administrative (server) address. When that happens, all sorts of things 
like password requests, user account updates, search request terms, temporary stop 
requests, and other non-topic emails show up in the main list, to the annoyance of all 
the readers.

There is a fairly standard filter that looks for possible administrative 
requests, one of which is HELP, to see if the email was sent to the wrong 
address. If it finds any of the command words in certain locations, it forwards 
the email to moderation so that a real person can determine whether the email 
was intended as a server/account command or as a valid list post.

I know this is the case with the bird lists I read. I'm not sure about Mailman 
(which is what this list uses) but it makes sense.

--
Jacqueline Landman Gay         |     [email protected]
HyperActive Software           |     http://www.hyperactivesw.com
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