On Wednesday, July 30, 2003, at 12:55 PM, Dan Shafer wrote:
On Wednesday, July 30, 2003, at 06:40 AM, Donald Watson wrote:
Might I suggest this wording was a bit of an over-reaction? Doing what Revolution did was unwise and perhaps even thoughtless, but inexcusable? I hope I never fall under a judgment this harsh and unforgiving. I'm sure I've done a dozen things this morning that were closer to inexcusable than this oversight.IMO, posting information about the "new license" categories for new users prior to informing current customers of their change in status and pricing is inexcusable.
Excuse me while I go back to work. :-)
Dan, the key phrase here was, "IMO", which is based on my relationship so far with RR, past experiences with software venders, the phases of the moon and other unnamed ingredients. Your opinion, of course, is based on yours. It is conceivable then, that we can have separate and differing opinions. IMO this is not a mere oversight. Although I recognize the need to lure new business to RR, keeping current customers happy ( within reason ), and aware of how these changes will affect them should be of primary concern.
Regards, Don
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