Hershel Fisch wrote:
When I bought Rev, what, a month or so ago, I had a problem. Sure, I
was getting to grips with it, but I couldn't understand why it was
behaving that way. As my first port of call, as a new user, I emailed
Rev support: What I got back was a possible indicator as to the
cause, but was recommended that I address the use-list to solve the
problem. I did not feel that was appropriate. You wouldn't expect
grandma to say 'Go ask a stranger' when you ask her what to do about
the nappy rash. I expected a more positive response and it did not
feel like it.
And when I bought my copy in the beginning and paid for support and didn't
any answers only after resending my questions several times and waiting a
week or two and a few times didn't receive any respond at all I don't that¹s
any better.
That's bad!! Did they provide appropriate answers to your queries?
Cheers,
Luis.
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