Dave wrote:
On 7 Mar 2007, at 18:14, J. Landman Gay wrote:
One advantage to entering the report yourself is that you will get
emails as your bug progresses through the system so that you are
kept informed. If an RR employee enters the bug for for you, they
will get the emails instead. Another reason to enter it yourself is
that the report will be filed immediately. If the support team does
it for you, it may wait in a queue until someone has time to enter
it. Eventually it will get entered though.
I'll enter it as soon as I can log on. My point is that for a 5
minute job of changing the docs is greatly extended thus wasting
resources.
It took me less than a minute to copy-and-paste your last suggestions
into a new BZ report.
Anything beyond that, like the hour+ you've spent here on this one, is
your own choice.
--
Richard Gaskin
Managing Editor, revJournal
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