Activation is issued from the author server to the public server. Client is not 
part of that process apart from triggering the request on the author instance.

Is there any chance that you are using external user manager and SSO between 
author and public instances and in case of users logging in via SSO-proxy, 
their credentials are invalid for public?

HTH,
Jan

On Jan 4, 2011, at 5:26 PM, Unger, Richard wrote:

> Happy New Year Magnolians!
>  
> We have an urgent problem in production with the activation:
>  
> From our main office, users have direct network access to both public and 
> author instances, everything works.
> At a secondary office, users can access the authoring system only via a 
> Single-Sign-On Proxy.
>  
> Problem is that users at the secondary office cannot publish (see sample 
> error message below).
>  
> It seems that in order to activate, a client request to the public server is 
> required.
>  
> Is there any way to configure magnolia so that activation can take place 
> entirely via the authoring system, i.e. without requiring network access from 
> the client system to the public system?
>  
> Thanks for your advice!
>  
> Regards from Vienna,
> 
> Richard Unger
>  
>  
> <image001.jpg>
> 
> 
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