Hi! Thanks for your reply, and for confirming that activation requires connectivity only from author server to public server.
Our users are authenticated by Magnolia, but we are using a custom Login-Filter. As such, the authentication is not "external", I think. The users are stored as magnolia users, and have been activated to the public instance. All required roles have also been activated to the public instance. What is very confusing to me is that activation works when I test from office1, but not from office2. Access from the two sites differs only in terms of network connectivity, we use the same authentication mechanism for the author instance. So I guess I need to look into the users themselves? There must be something about the user settings that is preventing correct authentication on activation. May I ask, what type of authentication is used for the activation request? Does work via the BASIC or FORM based LoginHandlers? Thanks for your help! Regards from Vienna, Richard Unger Von: [email protected] [mailto:[email protected]] Im Auftrag von Jan Haderka Gesendet: Dienstag, 04. Jänner 2011 20:24 An: Magnolia User-List Betreff: Re: [magnolia-user] Activation Problem - network access to public system Activation is issued from the author server to the public server. Client is not part of that process apart from triggering the request on the author instance. Is there any chance that you are using external user manager and SSO between author and public instances and in case of users logging in via SSO-proxy, their credentials are invalid for public? HTH, Jan On Jan 4, 2011, at 5:26 PM, Unger, Richard wrote: Happy New Year Magnolians! We have an urgent problem in production with the activation: >From our main office, users have direct network access to both public and >author instances, everything works. At a secondary office, users can access the authoring system only via a Single-Sign-On Proxy. Problem is that users at the secondary office cannot publish (see sample error message below). It seems that in order to activate, a client request to the public server is required. Is there any way to configure magnolia so that activation can take place entirely via the authoring system, i.e. without requiring network access from the client system to the public system? Thanks for your advice! Regards from Vienna, Richard Unger <image001.jpg> ________________________________ ---------------------------------------------------------------- For list details see http://www.magnolia-cms.com/home/community/mailing-lists.html To unsubscribe, E-mail to: <[email protected]<mailto:[email protected]>> ---------------------------------------------------------------- ________________________________ ---------------------------------------------------------------- For list details see http://www.magnolia-cms.com/home/community/mailing-lists.html To unsubscribe, E-mail to: <[email protected]<mailto:[email protected]>> ---------------------------------------------------------------- ---------------------------------------------------------------- For list details see http://www.magnolia-cms.com/home/community/mailing-lists.html To unsubscribe, E-mail to: <[email protected]> ----------------------------------------------------------------
