2007/4/4, Andrus Adamchik <[EMAIL PROTECTED]>:

Hi Jerome,

I hope you don't mind that I am taking my reply back to the list to
explain the line between free and commercial support for Cayenne.
First - my proposal to help you as a consultant is not a business
model! This is just reflecting a fact that there is only so much time
a small developer community can dedicate to helping with specific
user projects.


It's clear from my point of view...but regarding different answers in this
thread, I 'm not  totally convinced  that my problems are  just users
problems...

Cayenne works with Sybase. All releases are tested against Sybase,


interesting should be developped...

and I am planning to do some testing again soon, when I get access to
a Sybase instance. If you can demonstrate that this is a bug in
Cayenne (which I am not yet convinced), we'll be glad to fix it.


if you don't hs have any server available it will be hard isn't it ?
i'll try to setup a testcase for showing these problems... if I can
reproduce them with determinism

The line between what can and what can't be done as a free support is
pretty fuzzy,


like many lines in fact -)

but asking to debug a fairly complex setup on your
hardware IMO crosses this line... unless there are more indicators
that this is a Cayenne bug, not the driver bug or not the bug in your
code. Please understand - there are many users, so there is a limit
in personalized help.


no problem with that...
no stress....
my only desire was to try to improve your product thinking that you  did'nt
have any Sybase server...
Not the case ? forget my email....-)
Cheers
Jerome

--
Jerome Moliere - Mentor/J
http://romjethoughts.blogspot.com/
auteur Eyrolles

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