Here’s my current /etc/guacamole/guacamole.properties file:

#MySQL properties
mysql-hostname: localhost
mysql-port:3306
mysql-database: guacdb
mysql-username: guacuser
mysql-password: guacadmin
mysql-default-max-connections-per-user: 0
mysql-default-max-group-connections-per-user:0

#LDAP properties
ldap-hostname:my.hostname
ldap-port:389
ldap-encryption-method:none
ldap-dereference-aliases:never
ldap-search-bind-dn:cn=Directory Manager
ldap-search-bind-password:pass123
ldap-user-base-dn:dc=example,dc=com
#ldap-username-attribute=cn=users,cn=accounts,dc=example,dc=com
ldap-username-attribute:cn
ldap-group-base-dn:cn=groups,cn=accounts,dc=example,dc=com


When I use the ldap-username-attribute:cn setting, I get the error where the 
Multiple DNs are what’s being complained about.  If I use the other one (the 
commented out one above), I simply get “Authentication attempted …… failed”.  
We use the “cn=users,cn=accounts” string in other projects where we communicate 
with our LDAP server, so I’m pretty sure that’s correct.

Thanks,
Harry

From: Jonathan Hankins [mailto:[email protected]]
Sent: Monday, November 27, 2017 12:38 PM
To: [email protected]
Subject: Re: Configuring LDAP

Harry, you said you tried "modifying ldap-username-attribute to be 
cn=users,cn=accounts,dc=example,dc=com" - just wanted to confirm. 
Ldap-username-attribute should be an LDAP attribute name like cn. Could you 
post your complete (redacted) guacamole.properties as you have it currently?

Also, I saw that on a previous attempt today you got the log message:

Nov 27 09:42:01 access server: 09:42:01.909 [http-bio-8080-exec-6] WARN 
o.a.g.a.l.AuthenticationProviderService - Multiple DNs possible for user 
"harry.devine": [uid=harry.devine,cn=users,cn=compat,dc=example,dc=com, 
uid=harry.devine,cn=users,cn=accounts,dc=example,dc=com]

If you have two users under your search base with uid (or cn, or whatever you 
are using for ldap-username-attribute) "harry.devine" you are going to have to 
use a more specific search base or a more unique ldap-username-attribute or a 
more restrictive search filter so that you don't get multiple matches for the 
username you are typing into the username field on the login page.

I.e., the attribute you match against has to uniquely identify the user beneath 
your search base for your query.

-Jonathan Hankins

On Mon, Nov 27, 2017, 10:10 AM Nick Couchman 
<[email protected]<mailto:[email protected]>> wrote:
On Mon, Nov 27, 2017 at 10:02 AM, 
<[email protected]<mailto:[email protected]>> wrote:
OK, so I tried that, including modifying ldap-username-attribute to be 
cn=users,cn=accounts,dc=example,dc=com, and now I get a 403 error in the 
Developer Tools, and the following error in /var/log/messages:

Nov 27 10:00:34 access server: 10:00:34.766 [http-bio-8080-exec-8] WARN  
o.a.g.r.auth.AuthenticationService - Authentication attempt from 
xxx.xxx.xxx.xxx for user "harry.devine" failed.

However, I know that the password is 100% correct.  Where to look now?  I feel 
we’re getting very close.


What LDAP server are you running?  You probably mentioned it already somewhere 
in this thread, and I'm going to guess Active Directory, but just want to make 
sure?  If it's OpenLDAP then it is quite possible it is configured to disallow 
logins without some form of encryption (although I wouldn't expect the search 
bind to work in this case, but who knows).  AD doesn't usually have those 
restrictions, but depending on the environment, it actually might require 
encryption, as well.  Other than that, it would be useful to get a log from the 
LDAP server that indicates why it is failing authentication - if it believes 
the password is wrong, or if it is throwing some other sort of error.  I 
realize that you might be in an organization where you don't have access to 
that server or those logs, but, if you do, that would be helpful.

-Nick

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