On Fri, Jan 5, 2018 at 10:34 AM, timrvt <[email protected]> wrote:
> but even putting in an entry for ssh in the .xml file (no rdp) to a linux > box > causes the same user /console login error..cant login to guac... > so something seems wrong with the manner I'm putting in the syntax? > > As Nick suggested, you should really check the logs from guacd before continuing. All parts of the Guacamole stack log informational messages documenting things as they occur, as well as errors, warnings, etc. if things are not working as expected. The error displayed to the user within the browser is intentionally vague, and the actual low-level details of the failure will only be visible in the logs. Since the failure you're seeing is occurring while attempting to connect to the remote desktop, the first thing to check would be the guacd logs. If guacd is running, you should be seeing log messages from guacd for the connection attempt, as well as any errors that occur preventing the connection. If guacd is definitely running, but you're not seeing log messages regarding the connection attempt, the next thing to check would be the Tomcat logs. If Guacamole cannot connect to guacd, that error would be logged to the Tomcat logs. If something is wrong with your user-mapping.xml, Guacamole would log the error there, too. Once the nature of the failure is determined (from looking at the logs), it should be much clearer how that failure can be resolved. - Mike
