What results you get with mstsc? Adrian
From: Mike Jumper [mailto:[email protected]] Sent: 20 July 2019 07:36 To: [email protected] Subject: Re: ERROR : "Remote desktop currently unavailable" On Thu, Jul 18, 2019 at 3:28 AM Amarjeet Singh <[email protected]<mailto:[email protected]>> wrote: ...Error : The remote desktop server is currently unavailable. If the problem persists, please notify your system administrator, or check your system logs. This means the RDP server refused the connection. Your guacd logs will note this. Error : The connection has been closed because the server is taking too long to respond. This is usually caused by network problems, such as a spotty wireless signal, or slow network speeds. Please check your network connection and try again or contact your system administrator. Note : We have checked the ping request as well. There are no packet drops. There is delay of only 150-200ms. That's some hefty latency. Even if you're not seeing packet drops, it's likely the issue here is that your network is performing poorly. If you're positive there are no network issues, the RDP server may simply not be responding. Error : The remote desktop server has forcibly closed the connection. If this is undesired or unexpected, please notify your system administrator, or check your system logs. Either an administrator logged in to the Windows machine and disconnected the user, or Windows is configured to force the session to disconnect after a certain time period and this time period has elapsed. Your guacd logs would have noted these specifics. - Mike
