On Wed, May 20, 2020 at 8:35 AM Vieri <rentor...@yahoo.com.invalid> wrote:
> Hi, > > Is there a way to check how many connections have been resumed whenever > the user sees the "connectivity" notice on the lower part of the screen? > Or even when the session is interrupted , and the user clicks back on the > same connection and resumes it? > > I'm not sure I can identify the first case easily from the logs. > > For starters, the guacd log messages don't easily show the relationship > between an LDAP logged-in user and it's connection to a particular RDP host. > All I can see that shows the username is something like: > > Parameter "sftp-username" omitted. Using default value of xxx > > In any case, is there a way to find out how many guacd to RDP connections > have suffered "reconnects" or significant delays? > > In short, some users are complaining that they see way too often the > Guacamole warning that the connection is slow, sometimes even triggering > the "reconnect after 15 seconds window". However, I must say that I seldom > see this warning, and it also seems that most of the other users don't > either. > I'm just trying to document/prove that it is probably an issue on the > client's side and not on the server. > > My initial suggestion would be to make sure that both guacd and the web application are logging at the DEBUG level: http://guacamole.apache.org/doc/gug/configuring-guacamole.html#webapp-logging http://guacamole.apache.org/doc/gug/configuring-guacamole.html#guacd.conf This may display error messages that provide more useful detail regarding these events. -Nick
