On Wednesday, May 20, 2020, 6:07:07 PM GMT+2, Nick Couchman <[email protected]> wrote:
>> >> In short, some users are complaining that they see way too often the >> Guacamole warning that the connection is slow, sometimes even triggering the >> "reconnect after 15 seconds >> window". However, I must say that I seldom see this warning, and it also >> seems that most of the other users don't either. >> I'm just trying to document/prove that it is probably an issue on the >> client's side and not on the server. > > My initial suggestion would be to make sure that both guacd and the web > application are logging at the DEBUG level: > > http://guacamole.apache.org/doc/gug/configuring-guacamole.html#webapp-logging > http://guacamole.apache.org/doc/gug/configuring-guacamole.html#guacd.conf > > This may display error messages that provide more useful detail regarding > these events. Thanks, Nick. I already set both log levels to "debug". The only thing I've noticed is that whenever the user sees a "reconnect after 15 seconds" message then guacd's log does register a new RDP connection attempt (even though it is not clearly associated to the LDAP username -- I can only get an indirect hint). Tomcat's log is clearer in the sense that I can see this kind of log entries: 09:07:47.036 [https-openssl-apr-8443-exec-130] DEBUG o.a.g.r.auth.AuthenticationService - Login was successful for user "me". 09:07:51.853 [https-openssl-apr-8443-exec-147] INFO o.a.g.tunnel.TunnelRequestService - User "me" connected to connection "PC1561". 09:07:58.087 [https-openssl-apr-8443-exec-145] INFO o.a.g.tunnel.TunnelRequestService - User "me" disconnected from connection "PC1561". Duration: 6234 milliseconds 09:08:13.340 [https-openssl-apr-8443-exec-125] INFO o.a.g.tunnel.TunnelRequestService - User "me" connected to connection "PC1561". So this seems to clear up one of the two states I've mentioned above. I'm unable to find a hint in the server logs as to the client message saying that the Guacamole connection is slow. I'll keep searching. Thanks, Vieri --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
