Hi Ivanmarcus,

Please find the system details below. I checked the logs and found VNC connection error (Error writing to TLS: Error in the push function). Is it a configuration issue?

Guacamole version                : 1.1.0
OS version                             : Ubuntu server 18.04 LTS Bionic
OS type                                  : VM
Freerdp version                      : freerdp2
Connection type                     : vnc,rdp(both)
OS version(target machine)   : ubuntu 18.04 desktop,redhat 7.7,centos 7, windows 7, windows 2012 server

Regards,

Prince V S

On 24/06/20 10:40 am, ivanmarcus wrote:

Prince,

It would be helpful if you could provide detail on the version of Guacamole you have installed, the OS distribution you're using, the version of FreeRDP, and whether this is installed in a VM, bare metal, or docker?

Also, what is the connection type (eg. VNC, RDP etc), and what OS is the target machine running (eg. Win7, Win10, Mint etc)?

Finally, have you looked at the log files? Their location may depend on the OS but generally syslog and catalina.out are useful and the information therein may assist in narrowing down the issue.

On 24/06/2020 4:32 p.m., Prince V S wrote:
Hi,

I am new to Guacamole. I have installed guacamole in lab and testing the same.

I am observing " connection error" frequently. I am getting this error frequently when i click mouse. The same error is not seen when video is played in remote machine.

Please provide your suggestion to resolve this issue.

Regards,

Prince V S



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