On Wed, Aug 12, 2020 at 1:33 PM Devine, Harry (FAA)
<[email protected]> wrote:

> I’m having a really strange LDAP issue on 1 of our Guacamole servers using
> LDAP.  As far as I can tell, the LDAP is configured the same way (see
> below), and both machines can ping the LDAP Server by name, so its not a
> DNS issue.  When we try to log in, we get:
>
>
>
> Aug 12 16:28:27 tbfm-access server: 16:28:27.645 [http-bio-8080-exec-5]
> WARN  o.a.g.r.auth.AuthenticationService - Authentication attempt from
> [10.143.37.157, 127.0.0.1] for user "harry.devine" failed.
>
>
>
> The same account on the other guacamole server works:
>
>
>
> Aug 12 16:29:19 tfdm-access server: 16:29:19.122 [http-bio-8080-exec-1118]
> INFO  o.a.g.r.auth.AuthenticationService - User "harry.devine" successfully
> authenticated from [10.143.37.157, 127.0.0.1].
>

What do you see in the Tomcat logs during Guacamole startup of both
instances? There should be log messages from Guacamole noting the
extensions loaded, the directory used for GUACAMOLE_HOME, and whether there
were any errors loading those extensions.

- Mike

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