We are using RHEL 7.8 x64. From: Mike Jumper <[email protected]> Sent: Thursday, August 13, 2020 2:00 PM To: [email protected] Subject: Re: Really strange LDAP issue
What OS is Tomcat installed under? There may be additional logs elsewhere. - Mike On Thu, Aug 13, 2020, 04:55 Devine, Harry (FAA) <[email protected]<mailto:[email protected]>> wrote: I see absolutely nothing. The catalina log is from yesterday (catalina.2020-08-12.log), but it has nothing in it about extensions. When I restart guacamole, no new log files get created under /var/log/tomcat at all. Harry From: Mike Jumper <[email protected]<mailto:[email protected]>> Sent: Wednesday, August 12, 2020 5:28 PM To: [email protected]<mailto:[email protected]> Subject: Re: Really strange LDAP issue On Wed, Aug 12, 2020 at 1:33 PM Devine, Harry (FAA) <[email protected]<mailto:[email protected]>> wrote: I’m having a really strange LDAP issue on 1 of our Guacamole servers using LDAP. As far as I can tell, the LDAP is configured the same way (see below), and both machines can ping the LDAP Server by name, so its not a DNS issue. When we try to log in, we get: Aug 12 16:28:27 tbfm-access server: 16:28:27.645 [http-bio-8080-exec-5] WARN o.a.g.r.auth.AuthenticationService - Authentication attempt from [10.143.37.157, 127.0.0.1] for user "harry.devine" failed. The same account on the other guacamole server works: Aug 12 16:29:19 tfdm-access server: 16:29:19.122 [http-bio-8080-exec-1118] INFO o.a.g.r.auth.AuthenticationService - User "harry.devine" successfully authenticated from [10.143.37.157, 127.0.0.1]. What do you see in the Tomcat logs during Guacamole startup of both instances? There should be log messages from Guacamole noting the extensions loaded, the directory used for GUACAMOLE_HOME, and whether there were any errors loading those extensions. - Mike
