Hello Nick, So nice of you to reply me so fast. I am not technical person just installed it and running. Now i m also not getting any other one to get it solved. Can you please tell me the path from where i can pull the logs which i can provide you the same and get it solved. The system has below config rest all please guide me please. It has Tomcat 9
Environment:Ubuntu 20.04.1 LTS (GNU/Linux 5.4.0-52-generic x86_64) 10 CPU cores, 60 GB RAM (guaranteed), 1600 GB disk space (100% SSD), 100% SSD disk space, UNLIMITED traffic, 1 Gbit/s port Thanks & Regards, Arpit Agarwal Chat ID's: GTalk :[email protected] Skype :iarpit22 http://www.arpitagarwal.in <http://www.arpitagarwal.in/> Office: +91 120 4561602 India Cell : +91 99719 77770 USA Cell : +1-732-705-7727 ------------------------------------------------------------ The information contained in this transmittal is privileged and confidential. The information is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone or e-mail, and delete this message from your server. P Please don't print this e-mail unless you really need to. Be Green. > On 30-Oct-2020, at 10:46 PM, Nick Couchman <[email protected]> wrote: > > On Fri, Oct 30, 2020 at 1:05 PM Arpit Agarwal <[email protected] > <mailto:[email protected]>> wrote: > Hello, > I am getting the error message "The remote desktop server is currently > unreachable" in case of some RDP access while it is accessible by a normal > RDP client. The RDP has windows 2016 os and working fine. This is an issue > some time for some RDP only not for all. The other RDP which are accessible > also has the same os. Please help me to solve this issue. The log is below. I > am not techy so please help me to solve this issue. > > The logs below are Tomcat logs - can you also pull your logs for guacd and > see what they are showing? > > 30-Oct-2020 03:02:45.776 WARNING [http-nio-80-exec-10] > org.apache.ibatis.logging.jdk14.Jdk14LoggingImpl.warn Execution of ping query > 'SELECT 1' failed: The last packet successfully received from the server was > 51,251,740 milliseconds ago. The last packet sent successfully to the server > was 51,251,740 milliseconds ago. is longer than the server configured value > of 'wait_timeout'. You should consider either expiring and/or testing > connection validity before use in your application, increasing the server > configured values for client timeouts, or using the Connector/J connection > property 'autoReconnect=true' to avoid this problem. > 30-Oct-2020 03:02:45.843 WARNING [http-nio-80-exec-10] > org.apache.ibatis.logging.jdk14.Jdk14LoggingImpl.warn Execution of ping query > 'SELECT 1' failed: The last packet successfully received from the server was > 51,251,903 milliseconds ago. The last packet sent successfully to the server > was 51,251,903 milliseconds ago. is longer than the server configured value > of 'wait_timeout'. You should consider either expiring and/or testing > connection validity before use in your application, increasing the server > configured values for client timeouts, or using the Connector/J connection > property 'autoReconnect=true' to avoid this problem. > 30-Oct-2020 03:02:45.856 WARNING [http-nio-80-exec-10] > org.apache.ibatis.logging.jdk14.Jdk14LoggingImpl.warn Execution of ping query > 'SELECT 1' failed: The last packet successfully received from the server was > 50,908,390 milliseconds ago. The last packet sent successfully to the server > was 50,908,390 milliseconds ago. is longer than the server configured value > of 'wait_timeout'. You should consider either expiring and/or testing > connection validity before use in your application, increasing the server > configured values for client timeouts, or using the Connector/J connection > property 'autoReconnect=true' to avoid this problem. > 30-Oct-2020 03:02:45.867 WARNING [http-nio-80-exec-10] > org.apache.ibatis.logging.jdk14.Jdk14LoggingImpl.warn Execution of ping query > 'SELECT 1' failed: The last packet successfully received from the server was > 49,473,066 milliseconds ago. The last packet sent successfully to the server > was 49,473,066 milliseconds ago. is longer than the server configured value > of 'wait_timeout'. You should consider either expiring and/or testing > connection validity before use in your application, increasing the server > configured values for client timeouts, or using the Connector/J connection > property 'autoReconnect=true' to avoid this problem. > 30-Oct-2020 03:02:45.907 WARNING [http-nio-80-exec-10] > org.apache.ibatis.logging.jdk14.Jdk14LoggingImpl.warn Execution of ping query > 'SELECT 1' failed: The last packet successfully received from the server was > 47,613,050 milliseconds ago. The last packet sent successfully to the server > was 47,613,050 milliseconds ago. is longer than the server configured value > of 'wait_timeout'. You should consider either expiring and/or testing > connection validity before use in your application, increasing the server > configured values for client timeouts, or using the Connector/J connection > property 'autoReconnect=true' to avoid this problem. > > > I'm not sure where your guacamole server is in relation to the RDP server, > but the above messages indicate that there are some connectivity issues > between Guacamole Client and the MySQL database - traffic is either getting > blocked, or delayed in a huge way (the times above are like 10-15 hours). > So, it looks like there are probably some network issues with your Guacamole > server - we're going to need a lot more detailed information (architecture, > logs, etc.) to figure out what. > > -Nick
