> If necessary, you can go to the settings screen by pressing Ctrl+Alt+Shift to 
> open the Guacamole menu. The usual dropdown menuwith "Settings", "Logout", 
> etc. is there.

This (at least in our setup) is not true. Ctrl+Alt+Shift does not bring up the 
control panel if you are in the state where the connection failed for any 
reason like "you've exceeded the number of allowed connections" and the only 
options on the screen are "Reconnect" or "Logout".

Thanks

--

Brad Saxton
Senior System Administrator
Infrastructure Team
Brock University | Information Technology Services
Niagara Region | 1812 Sir Isaac Brock Way | St. Catharines, ON, Canada L2S 3A1
brocku.ca | T 905-688-5550 x4761 | F 905-688-4191
________________________________
From: Mike Jumper <[email protected]>
Sent: Wednesday, March 9, 2022 15:51
To: [email protected] <[email protected]>
Subject: Re: Single connection and the control panel

On Wed, Mar 9, 2022 at 7:12 AM Brad Saxton <[email protected]> wrote:
>
> Unless I'm missing something, there seems to be an issue for users who only 
> have one connection defined.
>
> For users with only one connection, Guacamole automatically makes that 
> connection upon login without displaying the Guacamole home page.

Yes, this is by design. If a user has access to only one connection,
they are taken to that connection immediately instead of forcing the
user to select their single connection from a list of one choice.

> If though, only one active connection per user is permitted, this causes an 
> issue. If the user was already logged in from another computer and only 1 
> connection per user is allowed, this causes an issue. The user gets an error 
> about exceeding the number of allowed connections and only "Reconnect" or 
> "Logout" are displayed. The user cannot get to the control panel in order to 
> kill the other connection.

If necessary, you can go to the settings screen by pressing
Ctrl+Alt+Shift to open the Guacamole menu. The usual dropdown menu
with "Settings", "Logout", etc. is there.

- Mike

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