Thanks, Nick for your quick response!

On 6/22/23 17:11, Nick Couchman wrote:
On Thu, Jun 22, 2023 at 4:25 PM Jason Keltz <[email protected]> wrote:
Hi..

I've been running Guacamole for quite awhile now.  One of my users just
noticed that drag and drop file transfers have stopped working!  It's
not clear when it happened, but it was definately working at some point.
When you say drag-and-drop file transfers, can you clarify where
you're dragging and dropping? Is this from within the Guacamole menu
(Ctrl-Shift-Alt)?

I see that sftp doesn't happen whether I drag and drop from my GNOME desktop right onto my guacamole session running in Firefox (which I 100% used to be able to do).  sftp also doesn't happen if I drag and drop from my windows 10 desktop to a Linux OR Windows desktop running in Guacamole.  The error that I get is: "File transfer is either not supported or not enabled. Please contact your system administrator, or check your system logs."

Inside the Ctrl-Shift-Alt menu, there's no "Devices" menu  in the guac menu like there used to be, except that menu does appear with just an SSH session configured.


    I see no errors in catalina.out.  I started guacd in debug mode, and
see no errors there either.  Each host has sftp enabled , and when I do
a network packet trace for connection to port 22, nothing happens, so
something is up.  I haven't changed this host configuration in quite a
long time.  How can I debug this?  (I'm running self-compiled with Rocky
Enterprise Linux 8.8).

I think this is unlikely to be a guacd issue, and more likely to be a
Guacamole Client issue - Tomcat, the web application, etc. I'd look in
both the bowser developer/JS console, as well as Tomcat logs, and see
what shows up there.

I checked in catalina.out (tomcat log) and didn't see anything. Nothing in the js console either.

I just noticed that if I open up an SSH session through guac, then the
file transfer works perfectly.

The problem is for all the hosts using RDP.  Doesn't the file transfer
go over sftp anyway?
Not necessarily - this depends on how you have the connection
configured. With RDP you definitely can configure SFTP - which, from
the configuration you posted, looks like what you're doing, but you
can also configure RDP Drive Redirection, which is completely internal
to the RDP connection and does not use SFTP at all.

I'm configuring SFTP for SSH, and both RDP to Windows/Linux systems. I don't even have anything set in the "Device Redirection".

The fact that it works with a straight SSH connection puzzles me to no end since it must be using the exact same code for the Linux/Windows RDP SFTP session!

Something has to be producing an error that I'm not seeing.

Jason.


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