On Tue, Dec 20, 2016 at 8:00 AM, systemreggie <[email protected]> wrote: > I have Guacamole installed and working with both RDP and VNC, but > occasionally I am encountering systems to which I cannot connect with RDP. > I can connect to these systems just fine with Windows Remote Desktop but not > Guacamole. > > When I try to connect to these systems with Guacamole I get this error > message: "The remote desktop server encountered an error and has closed the > connection. Please try again or contact your system administrator." > Sometimes instead it says "You have been disconnected." > > In syslog I see messages like these: > ... > Dec 20 10:11:02 remotelogin guacd[10531]: Error connecting to RDP server > Dec 20 10:11:02 remotelogin guacd[10531]: Connection did not succeed >
It sounds like the RDP server is rejecting the connection outright. Normally this means that the authentication settings or credentials are incorrect. More on this below. > While in catalina.out I see Java exceptions like these: > 10:12:17.211 [http-bio-8080-exec-6] DEBUG > o.g.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd closed. > That exception in catalina.out can be safely ignored. It's only being logged as such because debug-level logging is enabled, and exceptions are indeed thrown when the socket is closed. > > I read somewhere the suggestion that for Windows 10 I needed to set my > security mode to TLS encryption and check "ignore server certificate." I > have done that but it doesn't seem to change anything. > That would indeed be suggestion, as well... but if you've already done so, there must be a different reason. > Any suggestions how I can get connected or diagnose what is going wrong? Is your RDP server perhaps configured to require NLA? - Mike
