NLA is the solution! I have no idea what is configured on some of these servers vs. others to require it.
On Tue, Dec 20, 2016 at 1:10 PM, Mike Jumper <[email protected]> wrote: > On Tue, Dec 20, 2016 at 8:00 AM, systemreggie <[email protected]> > wrote: > > I have Guacamole installed and working with both RDP and VNC, but > > occasionally I am encountering systems to which I cannot connect with > RDP. > > I can connect to these systems just fine with Windows Remote Desktop but > not > > Guacamole. > > > > When I try to connect to these systems with Guacamole I get this error > > message: "The remote desktop server encountered an error and has closed > the > > connection. Please try again or contact your system administrator." > > Sometimes instead it says "You have been disconnected." > > > > In syslog I see messages like these: > > ... > > Dec 20 10:11:02 remotelogin guacd[10531]: Error connecting to RDP server > > Dec 20 10:11:02 remotelogin guacd[10531]: Connection did not succeed > > > > It sounds like the RDP server is rejecting the connection outright. > Normally this means that the authentication settings or credentials > are incorrect. More on this below. > > > While in catalina.out I see Java exceptions like these: > > 10:12:17.211 [http-bio-8080-exec-6] DEBUG > > o.g.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd closed. > > > > That exception in catalina.out can be safely ignored. It's only being > logged as such because debug-level logging is enabled, and exceptions > are indeed thrown when the socket is closed. > > > > > I read somewhere the suggestion that for Windows 10 I needed to set my > > security mode to TLS encryption and check "ignore server certificate." I > > have done that but it doesn't seem to change anything. > > > > That would indeed be suggestion, as well... but if you've already done > so, there must be a different reason. > > > Any suggestions how I can get connected or diagnose what is going wrong? > > Is your RDP server perhaps configured to require NLA? > > - Mike >
