I agree it's a fine line. As far as vendor specific pronouncements, may I suggest a little goes a long way, quality over quantity.
In my opinion it's never sufficient to say only "nonopen product Foo does X" on an open source project's user list. Instead you need to first explain how to do X with available FOSS tools. After that, mentioning that Foo does it out of the box and is therefore easier than the explained FOSS option is totally acceptable. Best regards, - Andy Problems worthy of attack prove their worth by hitting back. - Piet Hein (via Tom White) ----- Original Message ----- > From: Todd Lipcon <[email protected]> > To: [email protected] > Cc: > Sent: Monday, July 25, 2011 11:45 AM > Subject: Re: Monitoring > > On Mon, Jul 25, 2011 at 11:28 AM, Ted Dunning <[email protected]> > wrote: > >> I am very sympathetic here. Also, somewhat linguistically challenged on >> this point since there is a fine line to be walked. All suggestions are >> welcome. >> >> How should I answer this? The question was "how can I get alerts for > my >> hbase cluster"? >> >> One answer is definitely MapR. Is there a way to say that without being a >> excessively pluggy? >> >> Another answer that I want to underscore is "MapR supports Hbase. A > lot." >> > > The issue is that I might be then tempted to start arguing that Cloudera > Enterprise supports HBase better than MapR. Then we devolve into an annoying > vendor war which doesn't help anyone. > > Best to just set a policy and stick to it for public responses. I don't see > anything wrong with your replying off-list to the requester with a sales > pitch. This provides the information that might help the user without > risking polluting the -user list with a lot of discussion of commercial > products. > > -Todd > > >> >> On Mon, Jul 25, 2011 at 11:09 AM, Stack <[email protected]> wrote: >> >> > On Mon, Jul 25, 2011 at 8:54 AM, Ted Dunning > <[email protected]> >> > wrote: >> > > Slightly off topic, but MapR runs Hbase very handily (several > times >> > faster, >> > > in fact) and provides comprehensive monitoring and alerting out > of the >> > box. >> > > >> > >> > Hey Ted: >> > >> > MapR is good stuff indeed but the above can be read as a raw plug for >> > a non-open-source/commercial product. >> > >> > I'd like to petition that you go easy with messages that could >> > possibly be interpreted so. Other, not-such-close-in-friends of >> > hbase, seeing 'commerical' messages up on our list might take it as >> > license to dump their commercial messages for tech related, or not, >> > into hbase mailing lists. A list riddled with commerical messages >> > would likely sour many who are subscribed here. >> > >> > Thanks boss, >> > St.Ack >> > >> > > > > -- > Todd Lipcon > Software Engineer, Cloudera >
