No, I don't; but the ProductStore setup looks like the culprit. I had
initially figured that I'd need five ProductStores, then couldn't
recall why; this appears to be what I'd forgotten. In this case, my
reserve inventory flag was Y, but so was the immediately fulfilled flag.
For the edification of future newbies, what caused my problem was that
I have a situation where my retail outlet also takes orders, which
means you need TWO ProductStores -- one for POS (immediately fulfilled
= Y) and one for taking orders (immediately fulfilled = N & reserve
inventory = Y). I was trying to take orders using the ProductStore
that I should have used strictly for POS.
Thanks, David! I think I've been staring at this monster for too many
hours recently.
--NCH
PS -- I'm not sure what, if anything, reserve inventory does if
immediately fulfilled = Y.
On 19 Jul 2008, at 7:10 PM, David E Jones wrote:
When you look at the order in the Order Manager do you see inventory
reservations listed (ie with inventory item IDs and such)?
If not you may have an issue with your ProductStore setup or
something. For example you may have the is immediately fulfilled
flag set to Y or the reserve inventory flag set to N.
-David
On Jul 19, 2008, at 5:52 PM, Nathan C Hampton wrote:
I'm sure this is a simple thing, but I'm at a complete loss. I
created the order and approved it, but every time I try to start
the pick/pack/ship process, I can't seem to get things to work.
Nothing is showing up as needing to be picked, and using the quick
ship links on the view order screen isn't working either. The only
thing that seems to point to the problem is an error I get on the
pack order screen that says "No inventory reservations available;
cannot pack this item! [101]". Seems simple enough, so I go
looking for a way to reserve inventory for an order, and I can't
find anything. I've been through the order and facility managers,
and also went through the manager reference PDFs for both, but I
can't find anything. What am I doing wrong?
--Nathan
