Good point about marketing. it and SFA are similar, in that they are
both marketing. some companies send out Mailers then follow up with
phone canvasing. others do a email campaign then target those that
respond to the links. ofbiz now does not have a way to personalize links
to they can be tracked. maybe using the trackingnumber and partyID, but
I don't like using partyID. could use the contact Mech and make a new
type of electronic.
Jacques Le Roux sent the following on 8/13/2010 4:16 AM:
Yes I agree with you BJ,
CRM-> SFA, CS would be the way to go. Also don't forget we have the
related Marketing component, maybe it should rather stay apart, as it's
now? But some parts could be moved to a new CRM component. I think about
Segments and Contact List.
Sam,
The reason I suggested to use a de facto standard is because people when
evaluating will compare to it. And with the same but more maybe they
could be inclined to choose more, if they need it. It's more a marketing
strategy than anything really thought out. Because I got some prospects
willing something like that. I don't know anything about kayako, but as
ever with the Apache way, if you think it's better and have good
arguments then we should of course discuss it. Could you please give the
reasons you picked it (over SugarCRM if possible)
Thanks
Jacques
From: "BJ Freeman" <[email protected]>
SFA is just part of CRM, so really it would be more like the
accounting you would CRM then subtabs for SFA CS(customer service)
they would all be one component but different webapps.
The Portlets would then borrow from the component based on the roles
of the login.
Sam Hamilton sent the following on 8/13/2010 3:00 AM:
Hi Guys,
We also thought that this would be the next logical step for us to move
into OFBiz (and therefore build out) but not quite go as far as copying
SugarCRM but first take one part and build that out to get the simpler
stuff working first.
I was thinking that this probably would be to make the issue tracking in
SFA to work more efficiently - we get around 1,000 emails a day here so
it would be a good test. I liked the features from
http://www.kayako.com/demo/ so borrowed healivy from them for the
requirements but the one thing I don't know is when I can get someone on
it.
I am wondering why though you want to build it in a new component rather
than extend the existing SFA one when the foundations of replicated
SugarCRM already exist?
Cheers
Sam
On 13/08/2010 02:08, Jacques Le Roux wrote:
Hi BJ,
Actually I was suggesting this to Aayush.
I really believe this part could be an opportunity for more users to be
interested in OFBiz.
All the data model and related services are ready. We simply need to
make more it "standard".
We would then achieve 2 goals, showing that OFBiz is "easily"[1]
able to
mimic, say Sugar CRM, and attract more people who will then discover
all
what OFBiz can offer under the hood!
It could be also an opportunity to do it with jQuery which is simply
the
best when it comes to create a Fancy UI.
So my proposition to Aayush, or anyone interested in OFBiz, would be to
create a new CRM component in special purpose. Based on SFA and
Marketing elements, mimicking Sugar CRM but enhancing it whit jQuery to
really show to people that we can do better!
Thanks to Erwan (there was a quick free PDF offer during FIFA World
Cup)
I'm currently (slowly) reading http://www.sitepoint.com/books/jquery1/
and I amazed how easy and clever jQuery syntax is. I believe that when
the jQuery branch will be merged in trunk a next step in OFBiz
reputation will come because it will be far easier to use bells and
whistles. It's only UI but UI is what people 1st see... Morevoer I have
a client interested and willing to contribute (in jQuery not CRM).
The only drawback with jQuery is to have to deal with many "repos" as
it's a world in itself (lot of plugins...). We should also try to keep
the UI *consistent*, else it could be worse than anything else and with
jQuery's world this is not easy...
Note this:
http://www.sitepoint.com/blogs/2010/03/11/all-scripts-used-in-jquery-novice-to-ninja-are-now-free-to-download/
So OFBiz enthusiasts, I tried to put some cards on the table, it's
up to
you...
Jacques
[1] I put easily in quote because this is of course easier for someone
with experience with OFBiz than for a new comers
From: "BJ Freeman"<[email protected]>
I agree though I did this in SWT using the Eclipse UI format in 2006.
I have been thinking through how to leverage the portlets to make a
CRM interface.
but with everything else that about as far as it has gotten.
Jacques Le Roux sent the following on 8/12/2010 4:01 AM:
I think OFBiz will be better if we had a better/more complete UI
in the
SFA component. Even maybe a new more simple CRM component inspired by
Sugar CRM for instance...
We already discussed about this in more details in fall 2009...
Jacques
From: "BJ Freeman"<[email protected]>
Having been a successful instructor in the past, let me share some
insights.
1) each discipline will require X number of manhours to accomplish.
2)decent Knowledge can only be evaluated by someone proficient in
the
discipline.
3)the brain usually only retains 10% of the knowledge it is
exposed to
each time, so the more exposure the more retention.
4)building on a solid foundation of core operations of Discipline is
essential to accomplishing higher function of the discipline.
my dad gave me three rules for learning a new Discipline.
1)read everything there is about a Discipline if you don't
understand
a word or concept stop till you have figured it out.
2)When you think you understand a concept, change the process and
predict the outcome.
3)Run the process. if the outcome is what you predicted you
understand
the concept. If not go back to #1` you missed something.
your instructor(consultant) of OFBiz should understands the manhours
to accomplish the tasks you need to perform and should have set
down a
Course of actions that you need to follow. The instructor should
also
have a fair Idea of your proficiency and short comings.
Once you have the manhours required and you know your ability to
dedicate to those hours, will determine you success on completion.
Setting up the Project Manger in ofbiz will give you some realtime
experience and help you evaluate your goals and Ofbiz from a User
perspective, as well as your overall project.
Aayush sent the following on 8/11/2010 9:17 PM:
i am a student of engineering in computer science branch ....
i'v a decent knowledge of core java and servelet, JDBC and JSP ...
rite now m taking training under an employee of hot-wax media
corp..
and im planning to make my major project in ofbiz itself ...
but m having a doubt that i wud be able to make sucessfull
project on
this
or not ??
m not doubting OFBiz ...rather m challanging myself ...
i'v time of around an year ...i'v a group of 5 people and of which
only 2 of
us are taking training ...
but we wud be teaching the rest of them whatever is coming to us
...
rite now we'v understood how a request has to be traced ...so m
able to
reach upto the desired code location ......but rite now we'r
unable to
understand the services (business logics) ...we wud surely be
working on
that ....we'v implemented the hello1, hello2 and hello3
applications
available on the tutorials available on net ....so now we know
which
package
containes which files and what are their purpose ...
so what do u think wud be a good idea to proceed further in the
learning
process of ofbiz
and what wud be a good idea to make a project on ?????
please rply sooon ......
