each request and reqestitemm hav a unique ID that can be used for
ticketing. Also the same for responses.
=========================
BJ Freeman
Strategic Power Office with Supplier Automation
<http://www.businessesnetwork.com/automation/viewforum.php?f=52>
Specialtymarket.com <http://www.specialtymarket.com/>
Systems Integrator-- Glad to Assist
Chat Y! messenger: bjfr33man
Balasubramaniam Mohan sent the following on 1/19/2011 10:09 PM:
Thank you for the reply. Yes, i went through the customer request option and
tried it out as well. The foundation is there and we could build on the
same.
One more query, is there a ticketing system within ofbiz? Something similar
to the one under otrs.org
If yes, could you direct me to the appropriate url/resource?
Regards
On Wed, Jan 19, 2011 at 8:28 AM, David E Jones<[email protected]> wrote:
The CustRequest and related entities are designed for this. No reason to
adapt something almost entirely unrelated.
-David
On Jan 18, 2011, at 6:16 AM, Jacques Le Roux wrote:
There is a return order process that could maybe be adapted
Jacques
From: "Balasubramaniam Mohan"<[email protected]>
Hi,
New Year Greetings to everyone in the OfBiz Group.
Does the Data Model support a complaint management system? Is it
possible to
simulate one?
Have anyone tried?
Appreciate your reply.
Regards
