Hey, I have products like service products, where I do cleaning or repairs...
I want to make the process easier, so I want to get specific information from the customer depending of the product type... if he want to repair sth, I want f.ex. get the information about the model, manufacturer and the error description from him. These information shall be visible in the management system behind the ecommerce...f.ex. in the order summary etc...that the employee can see the details. (maybe I use the attributes?) The second problem is, that we let the things repair by another company. So after we get the defective good, we send it to the other company...and gets it repaired back. How can I handle this process, that we know on every time where the item is and with which status it is there...like waiting for approval, repaired etc. what do you think? -- View this message in context: http://ofbiz.135035.n4.nabble.com/add-a-screen-in-ecommerce-to-get-extra-information-from-the-customer-tp4633245.html Sent from the OFBiz - User mailing list archive at Nabble.com.
