Am i correct that credit memos or credit refunds simply go on the
account and not automatically applied to a customer invoice or vendor
invoice?  This is a manual step to apply credits?  

Am I missing something?

Thanks,

James
-------- Original Message --------
Subject: Credit Memos that Tie to an Invoice
From: <[email protected]>
Date: Mon, July 10, 2017 5:21 am
To: [email protected]

We are working with returns and we recently noticed that the system
creates a Payment to the customer. Is there a way to create a credit
memo instead of a payment? or decide on the return if a credit vs
payment is created? Also is there a way to relate a credit memo to the
original invoice that is getting credited out?

Thanks,

James

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