James, You got it correctly, we need to apply it manually. Also it is logical, like credit memos or credit refunds go on the account, and for that account we may have multiple invoices.
Lets suppose we received/paid payment of $100 and we have multiple invoices for the account of $50. Lets assume $50 amount with four invoices. As we received/paid only $100 so we can only apply this payment on two invoices. That is why system gave us the flexibility on which invoices user wants to apply. Also user may add her own algorithm to logically apply payment automatically. For that you may need some customization as per the requirement to do that. HTH! -- Rishi Solanki Sr Manager, Enterprise Software Development HotWax Systems Pvt. Ltd. Direct: +91-9893287847 http://www.hotwaxsystems.com On Thu, Jul 20, 2017 at 4:31 PM, <[email protected]> wrote: > > Am i correct that credit memos or credit refunds simply go on the > account and not automatically applied to a customer invoice or vendor > invoice? This is a manual step to apply credits? > > Am I missing something? > > Thanks, > > James > -------- Original Message -------- > Subject: Credit Memos that Tie to an Invoice > From: <[email protected]> > Date: Mon, July 10, 2017 5:21 am > To: [email protected] > > We are working with returns and we recently noticed that the system > creates a Payment to the customer. Is there a way to create a credit > memo instead of a payment? or decide on the return if a credit vs > payment is created? Also is there a way to relate a credit memo to the > original invoice that is getting credited out? > > Thanks, > > James >
