Image links got broken I guess. Lead Management: https://drive.google.com/open?id=0B27ZznUMte3BNTFnNU9xa0Vxbkk
Sales Management: https://drive.google.com/open?id=0B27ZznUMte3BNjZZdHpnbnF4RjQ Thanks and Regards, *Aditya Sharma* | Enterprise Software Engineer HotWax Systems <http://www.hotwaxsystems.com/> <https://www.linkedin.com/in/aditya-sharma-78291810a/> On Mon, Oct 9, 2017 at 4:49 PM, Aditya Sharma < [email protected]> wrote: > Hello all, > > I would like to suggest some changes in process diagrams of Customer > Relationship Management (CRM) Process Overview page ( > https://cwiki.apache.org/confluence/x/RpJjB). > > > 1. For the "*Lead Management*": > Lead can be acquired from various sources like a campaign, conference, > website etc so the first activity cannot be "Call CSR". > Please refer: https://drive.google.com/open? > id=0B27ZznUMte3BNTFnNU9xa0Vxbkk > <https://drive.google.com/open?id=0B27ZznUMte3BNTFnNU9xa0Vxbkk> > 2. For the "*Sales Forecast*": > As defined: > Sales Forecast is a process of estimating sales that a company expects > within a specific period. It helps a company to speculate short-term and > long-term performance. > As forecast is an estimated future sale, it is the Sales Manager or > any other designation from management responsible for making or approving > such estimates. So the first activity "Call CSR" seems to be futile here. > Please refer: https://drive.google.com/open? > id=0B27ZznUMte3BNjZZdHpnbnF4RjQ > <https://drive.google.com/open?id=0B27ZznUMte3BNjZZdHpnbnF4RjQ> > > Please enlighten me if I missed something. > > Thanks and Regards, > > *Aditya Sharma* | Enterprise Software Engineer > HotWax Systems <http://www.hotwaxsystems.com/> > <https://www.linkedin.com/in/aditya-sharma-78291810a/> >
