Hello Satish, Glad that you have asked this question. I too had faced this problem and had a conversation here in past. This is the case of a post void transaction which in my knowledge isn't handled in OFBiz. You can customize it as per your need.
If I'm wrong kindly do correct me. *Thanks & Regards*, [image: Inline image 2] *Tarun Singh Thakur *| *Business Development Representative* Mobile: +91-8826544218 www.*karyonsolutions*.com | *Building the Nucleus* On Tue, Jan 16, 2018 at 3:45 PM, satish <[email protected]> wrote: > Hi All, > In case of sale order which is in approved status, When an item is > cancelled or quantity is decreased so how does the refund flow work in > OFBiz. > Currently, i have just checked that there is only refund after creating a > return only when order is shipped/completed. But in my case order is not > shipped, so i think there is no need to create a return for approved sale > order. > Please help me out to make a refund to customer without creating an return > for approved order. > > Thanks in advance > Satish Kumar > > > > -- > Sent from: http://ofbiz.135035.n4.nabble.com/OFBiz-User-f135036.html >
