It would just be a new payment issued from you to the customer. This is better anyway as you’d want it to be in a separate account for returned payments/bad debts for your accountant to track.
--P > On Mar 30, 2018, at 7:40 AM, <[email protected]> <[email protected]> > wrote: > > How does the system handle a charge back of a customer payment that has > been confirmed? Sometimes chargebacks don't happen until months after > an invoice has been paid. I noticed you no longer have the ability to > void the payment after it has been confirmed. > > Thanks, > > James
