Paul - How would you open the invoice back up to now show it is still due. After a payment is marked as confirmed I noticed the void button is no longer there.
Thanks, James -------- Original Message -------- Subject: Re: Chargebacks From: Paul Mandeltort <p...@marcospec.com> Date: Fri, March 30, 2018 6:40 am To: user@ofbiz.apache.org It would just be a new payment issued from you to the customer. This is better anyway as you’d want it to be in a separate account for returned payments/bad debts for your accountant to track. --P > On Mar 30, 2018, at 7:40 AM, <ja...@productive1.com> <ja...@productive1.com> > wrote: > > How does the system handle a charge back of a customer payment that has > been confirmed? Sometimes chargebacks don't happen until months after > an invoice has been paid. I noticed you no longer have the ability to > void the payment after it has been confirmed. > > Thanks, > > James
