Thanks guys. Here's a snippet from red5-debug (URL masked): DEBUG 11-19 16:39:02.710 WhiteboardManager.java 522562 44 org.apache.openmeetings.data.whiteboard.WhiteboardManager [RTMPExecutor#FIBUQXYZO2TWW-1] - addWhiteBoardObjectById: DEBUG 11-19 16:39:02.710 WhiteboardManager.java 522562 56 org.apache.openmeetings.data.whiteboard.WhiteboardManager [RTMPExecutor#FIBUQXYZO2TWW-1] - action: draw DEBUG 11-19 16:39:02.710 FileExplorerItemDao.java 522562 356 org.apache.openmeetings.db.dao.file.FileExplorerItemDao [http-nio-0.0.0.0-5080-exec-6] - .updateFileOrFolder() started DEBUG 11-19 16:39:02.710 WhiteboardManager.java 522562 57 org.apache.openmeetings.data.whiteboard.WhiteboardManager [RTMPExecutor#FIBUQXYZO2TWW-1] - actionObject: [swf, ((URL HERE)) /openmeetings/DownloadHandler?fileName=1ad3e89007b49f68eeea060682637507%2Eswf&moduleName=videoconf1&parentPath=%2F1ad3e89007b49f68eeea060682637507%2F&room_id=files&sid=6d32cf9fc40549c14bdea271f5971a4d, ((URL HERE)) /openmeetings/DownloadHandler?fileName=1ad3e89007b49f68eeea060682637507%2Eswf&moduleName=videoconf1&parentPath=%2F1ad3e89007b49f68eeea060682637507%2F&room_id=files&sid=6d32cf9fc40549c14bdea271f5971a4d, 1ad3e89007b49f68eeea060682637507.swf, videoconf1, /1ad3e89007b49f68eeea060682637507, files, public, 1, 0, 0, 624, 425.3, 20, 624, 425.3, 100, 1ad3e89007b49f68eeea060682637507.swf1416440342115, test.pptx, true, 4, null, 0, 0, 0, 624, 425.3, swfpresentationobject_1416440342115] DEBUG 11-19 16:39:02.711 WhiteboardManager.java 522563 86 org.apache.openmeetings.data.whiteboard.WhiteboardManager [RTMPExecutor#FIBUQXYZO2TWW-1] - objectOID: swfpresentationobject_1416440342115 DEBUG 11-19 16:39:02.711 FileExplorerItemDao.java 522563 175 org.apache.openmeetings.db.dao.file.FileExplorerItemDao [http-nio-0.0.0.0-5080-exec-6] - .getFileExplorerItemsByParent() started DEBUG 11-19 16:39:02.717 FileWebService.java 522569 700 org.apache.openmeetings.axis.services.FileWebService [http-nio-0.0.0.0-5080-exec-6] - FileExplorerItem rList vat652.pdf DEBUG 11-19 16:39:02.718 FileUtils.java 522570 73 org.apache.openmeetings.data.file.FileProcessor [http-nio-0.0.0.0-5080-exec-6] - calling [1] FileExplorerItemDaoImpl.updateFileOrFolder() DEBUG 11-19 16:39:02.718 FileExplorerItemDao.java 522570 356 org.apache.openmeetings.db.dao.file.FileExplorerItemDao [http-nio-0.0.0.0-5080-exec-6] - .updateFileOrFolder() started DEBUG 11-19 16:39:02.719 FileExplorerItemDao.java 522571 175 org.apache.openmeetings.db.dao.file.FileExplorerItemDao [http-nio-0.0.0.0-5080-exec-6] - .getFileExplorerItemsByParent() started DEBUG 11-19 16:39:02.726 WhiteBoardService.java 522578 486 org.apache.openmeetings.remote.WhiteBoardService [RTMPExecutor#FIBUQXYZO2TWW-1] - sendCompletedObjectSyncEvent: 1ad3e89007b49f68eeea060682637507.swf1416440342115 DEBUG 11-19 16:39:02.726 WhiteBoardObjectSyncManager.java 522578 99
Everything looks OK. I have checked the log files and, as with the above, nothing is obviously saying "There is a problem". All of the paths in config are fine and tested. Am I looking in the wrong place...? Cheers, Paul ---------- Forwarded message ---------- From: Maxim Solodovnik <[email protected]> To: Openmeetings user-list <[email protected]> Cc: Date: Mon, 17 Nov 2014 06:52:26 +0100 Subject: Re: Thumbnails And logs might help ..... WBR, Maxim (from mobile, sorry for the typos) On Nov 17, 2014 3:10 AM, "Hadi Gmail" <[email protected]> wrote: > Cek your JOD converter path in admin config > > On Mon, 17 Nov 2014 00:51:38 +0000 > Paul Squires <[email protected]> wrote: > > > Many thanks as ever Maxim. That worked perfectly. > > > > OK, so one final one... for now... ;-) > > > > We're getting "DELETED" showing when uploading a PPT. The office.path is > > correct. > > > > Any thoughts (anyone?) as to how we could get over this? It seems to be a > > common problem, but I can't figure out how to resolve it. > > > > Cheers, > > Paul > > > > > > > ---------- Forwarded message ---------- > > > From: Maxim Solodovnik <[email protected]> > > > To: Openmeetings user-list <[email protected]> > > > Cc: > > > Date: Thu, 13 Nov 2014 14:52:45 +0700 > > > Subject: Re: Thumbnails > > > According to your log: > > > */usr/include/ImageMagick/convert* > > > so "convert" is being searched by wrong path > > > > > > please check "imagemagick_path" is empty in Admin->config GUI > > > > > > On Thu, Nov 13, 2014 at 12:43 PM, Paul Squires < > > > [email protected]> wrote: > > > > > >> Thanks Maxim. That's odd, as it seems to be there: > > >> > > >> *$ convert* > > >> *Version: ImageMagick 6.5.4-7 2014-02-10 Q16 > > >> OpenMP http://www.imagemagick.org <http://www.imagemagick.org/>* > > >> *Copyright: Copyright (C) 1999-2009 ImageMagick Studio LLC* > > >> > > >> Might be a case of re-installing it, as "whereis imagemagick" returns > > >> empty...? > > >> > > >> Cheers, > > >> Paul > > >> > > >> > > >> > > >>> ---------- Forwarded message ---------- > > >>> From: Maxim Solodovnik <[email protected]> > > >>> To: Openmeetings user-list <[email protected]> > > >>> Cc: > > >>> Date: Tue, 11 Nov 2014 00:08:17 +0700 > > >>> Subject: Re: Thumbnails > > >>> you need to install ImageMagic binaries > > >>> > > >>> On 10 November 2014 23:05, Paul Squires < > [email protected] > > >>> > wrote: > > >>> > > >>>> Hi all, > > >>>> > > >>>> I'm having a bit of trouble with uploading files to our client's > > >>>> Openmeetings whiteboard and hope that someone can help. > > >>>> > > >>>> An example: I'm uploading a jpeg file. The following error is > returned > > >>>> (I've masked the appropriate file paths) > > >>>> > > >>>> *key: processThumb* > > >>>> *process: generateBatchThumbByWidth* > > >>>> *command: /usr/include/ImageMagick/convert -thumbnail 50x50 * > > >>>> > > >>>> *<filepathhere>/1c3bc3ebdce1c04a2812a59f79d609f4.jpg * > > >>>> *<filepathhere>**/_thumb_1c3bc3ebdce1c04a2812a59f79d609f4.jpg * > > >>>> > > >>>> *exception: java.io.IOException: Cannot run program > > >>>> "/usr/include/ImageMagick/convert": error=2, No such file or > directory* > > >>>> *error: Cannot run program "/usr/include/ImageMagick/convert": > error=2, > > >>>> No such file or directory* > > >>>> *exitValue: java.io.IOException: Cannot run program > > >>>> "/usr/include/ImageMagick/convert": error=2, No such file or > directory* > > >>>> *out: * > > >>>> > > >>>> All of the paths in OM config, including jod.path, are fine. > > >>>> > > >>>> There are no files, however, at /usr/include/ImageMagick/convert. > There > > >>>> are only two directories and the only "convert" file is at > wand/convert.h. > > >>>> > > >>>> Could anyone help with where I'm going wrong...? > > >>>> > > >>>> Cheers, > > >>>> Paul > > >>>> > > >>>> > > >>>> > > >>> > > >>> > > >>> -- > > >>> WBR > > >>> Maxim aka solomax > > >>> > > >>> > > > > > > > > >
