Is this issue browser dependent? What browser(s) are you using? On Wed, Jun 21, 2017 at 2:24 AM, Alton Hodges <[email protected]> wrote:
> Hi Maxim, > > > > I tried uninstalling and reinstalling the sound drivers and any apps that > might affect it. It’s still not working with openmeetings. Maybe it’s > just a piece of hardware that’s not compatible with openmeetings. > > > > > > > > > > *Best,* > > > > > > > > Alton Hodges > > Network Adminisrator > > *225-767-7755* > > > > > > > > *Moody-Price, LLC’s* terms & conditions > <http://products.moodyprice.com/terms-conditions> apply to all orders, > quotes, offers and communications. Quotes valid for 30 days. > > > > > > > > *From:* Maxim Solodovnik [mailto:[email protected]] > *Sent:* Tuesday, June 20, 2017 11:36 AM > *To:* Openmeetings user-list > *Subject:* RE: OpenMeetings Troubleshooting Sound > > > > Several vectors: > > check with other audio apps (system sound recorder, skype etc.) > > If Ok try to check with some other flash applications, or maybe web > application > > > > Usually such issues are caused by mic/driver/sound card :( > > > > WBR, Maxim > (from mobile, sorry for the typos) > > > > On Jun 20, 2017 23:22, "Alton Hodges" <[email protected]> wrote: > > Hi Maxim, > > Thanks for the help and the quick return. > > I’ve been using my Lenovo Thinkpad T510 laptop (internal mic), tried an > external mic with the same results. > > Just for grins, I just tried the external mic on my base unit Dell XPS, > works fine on my base unit. Any ideas what would cause the laptop to not > work. > > > > > > *Best,* > > > > > > > > Alton Hodges > > Network Adminisrator > > *225-767-7755* > > > > > > > > *Moody-Price, LLC’s* terms & conditions > <http://products.moodyprice.com/terms-conditions> apply to all orders, > quotes, offers and communications. Quotes valid for 30 days. > > > > > > > > *From:* Maxim Solodovnik [mailto:[email protected]] > *Sent:* Tuesday, June 20, 2017 11:00 AM > *To:* Openmeetings user-list > *Subject:* Re: OpenMeetings Troubleshooting Sound > > > > Seems to be client issue > > What is your client machine? Are you using external mic? Can you try to > use one? > > WBR, Maxim > (from mobile, sorry for the typos) > > > > On Jun 20, 2017 21:48, "Alton Hodges" <[email protected]> wrote: > > Good Morning, > > > > > > Troubleshooting Sound: When I speak via my computer, the participants > only hear a scraping noise. Same thing happens when I do the sound test. > > > > Network Test (all green): Ping/check > Port/check Jitter/14ms Download Speed/7.53 MB per > Sec Upload Speed/4.61 MB per Sec > > > > Current Setup: VMware ESXi 6.5 Ubuntu 16.04 > LTS OpenMeeting 3.2.1 > > > > Installed OpenMeeting via the install tutorial: Installation > OpenMeetings 3.2.1 on Ubuntu16.04 LTS.pdf > > > > I’m a newbie with OpenMeeting, so, any help would be greatly appreciated. > > > > > > > > > > *Best,* > > > > > > > > Alton Hodges > > Network Adminisrator > > *225-767-7755* > > > > *Moody-Price, LLC.* > > *Baton Rouge, LA – Corporate Office* > > > > > > *Moody-Price, LLC’s* terms & conditions > <http://products.moodyprice.com/terms-conditions> apply to all orders, > quotes, offers and communications. Quotes valid for 30 days. This > communication is confidential & intended for named recipient only. Any > distribution, disclosure or duplication is strictly prohibited. > > > > > > > > > -- WBR Maxim aka solomax
