I can try to simplify the dialog, if you can suggest better logic for cam/mic dialog ...
WBR, Maxim (from mobile, sorry for the typos) On Sat, Apr 7, 2018, 03:44 David Jentz <jen...@gmail.com> wrote: > We had a similar complaint from our user base. I actually had a bug > assigned to me ( in our separate CM tree) to streamline the user experience. > > I ended up writing a wrapper script to automate the chromium settings and > flash settings per user. It also sets up the icedtea so with certificate > and etc so that the desktop sharing tool works without excessive button > clicks. > > Since all of this essentially autoconfigures a variety of 3rd party apps ( > in my case, pepperflash, chromium, and icedtea ) it was pretty apart from > the openmeetings side. > > Anyhow - thats how I coped with the issue at least. > > -Dave > > On Fri, Apr 6, 2018 at 12:20 PM, Daniel Ascher < > aplusad...@aplustutoring.com> wrote: > >> Hi everyone. I have had several experiences recently when trying to use >> OM with new users (who haven't used the system before). We are using the >> latest version of OM. >> >> Users are having trouble figuring out how to turn on their webcam and >> microphone. They get frustrated and decide just have the meeting without >> the webcam and mic (using the phone). I'm not sure why it is so difficult >> for them. Here are some thoughts: >> >> One issue is that the dropdown for selecting webcam and mic is not >> opening up as soon as they enter the room (like it did in previous >> versions). Once they do open it by using the gear icon they are confused. >> They don't understand they have to allow Flash, or they can find the place >> to allow Flash. >> >> And once they are done with and leave the dropdown they have to click on >> the webcam and mic icons (next to the gear icon). It's a lot of steps and I >> am finding that it's very hard for non-tech savvy people to get through it. >> Am I doing something wrong? How are others handling this problem? >> >> Thanks for your help with this. >> >> Dan >> >> -- >> Daniel Ascher, M.Ed. >> President >> A+ Test Prep and Tutoring >> "Creating Bright Futures" >> >> 505 York Road, Suite 6 >> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >> Jenkintown, PA 19046 >> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >> Office: >> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >> 215 >> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >> .886.9188 >> Click here to schedule a phone call with me. >> <http://t.sidekickopen04.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fapp.hubspot.com%2Fmeetings%2Faplusadmin%2Fphone-call&si=6292828578119680&pi=5df0c781-899b-48ee-ae23-8b35d40a77ce> >> Sign Up for A+ News and Test Prep Tips! >> <http://t.sidekickopen04.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fwww.aplustutoring.com%2Feducational-blog-articles-subscription&si=6292828578119680&pi=5df0c781-899b-48ee-ae23-8b35d40a77ce> >> >> <http://t.sidekickopen04.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=http%3A%2F%2Faplustutoring.com%2F&si=6292828578119680&pi=5df0c781-899b-48ee-ae23-8b35d40a77ce> >> > >
