I can try to simplify the dialog, if you can suggest better logic for
cam/mic dialog ...

WBR, Maxim
(from mobile, sorry for the typos)

On Sat, Apr 7, 2018, 03:44 David Jentz <jen...@gmail.com> wrote:

> We had a similar complaint from our user base. I actually had a bug
> assigned to me ( in our separate CM tree) to streamline the user experience.
> I ended up writing a wrapper script to automate the chromium settings and
> flash settings per user. It also sets up the icedtea so with certificate
> and etc so that the desktop sharing tool works without excessive button
> clicks.
> Since all of this essentially autoconfigures a variety of 3rd party apps (
> in my case, pepperflash, chromium, and icedtea ) it was pretty apart from
> the openmeetings side.
> Anyhow - thats how I coped with the issue at least.
> -Dave
> On Fri, Apr 6, 2018 at 12:20 PM, Daniel Ascher <
> aplusad...@aplustutoring.com> wrote:
>> Hi everyone. I have had several experiences recently when trying to use
>> OM with new users (who haven't used the system before). We are using the
>> latest version of OM.
>> Users are having trouble figuring out how to turn on their webcam and
>> microphone. They get frustrated and decide just have the meeting without
>> the webcam and mic (using the phone). I'm not sure why it is so difficult
>> for them. Here are some thoughts:
>> One issue is that the dropdown for selecting webcam and mic is not
>> opening up as soon as they enter the room (like it did in previous
>> versions). Once they do open it by using the gear icon they are confused.
>> They don't understand they have to allow Flash, or they can find the place
>> to allow Flash.
>> And once they are done with and leave the dropdown they have to click on
>> the webcam and mic icons (next to the gear icon). It's a lot of steps and I
>> am finding that it's very hard for non-tech savvy people to get through it.
>> Am I doing something wrong? How are others handling this problem?
>> Thanks for your help with this.
>> Dan
>> --
>> Daniel Ascher, M.Ed.
>> President
>> A+ Test Prep and Tutoring
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