Okay, you think this is the issue that Mac users are having? I'll ask one of the folks with a Mac to test it.
Thanks! Dan On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik <[email protected]> wrote: > Hello Daniel, > > #2 was just addressed, could you please test if everything works for you > as expected on demo-next https://om.alteametasoft.com:8443/next ? > In case everything is OK I can start merge your current version with 4.0.5 > > On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik <[email protected]> > wrote: > >> Hello Daniel, >> >> I see 2 possibilities here >> 1) https://markmail.org/message/x7szj63in4m3xzsb >> 2) https://markmail.org/message/ee5u4p7zom5fow5v >> >> 1) is fixed, but not merged to your version, 2) need to be addressed >> Will try to do it this week >> Please ping me if I'll be too silent >> >> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher < >> [email protected]> wrote: >> >>> A similar error was just reported by another tutor, also using a Mac. In >>> this case she can't load files from the group files directory into any of >>> the whiteboards. She is getting the same error as the other tutor. From my >>> tutor: *"I know we're supposed to be able to drag and drop them from >>> the Group Files menu, but when I grab the file and drag it, it shows a >>> little plus and then it says javascript; - something like that. It won't >>> actually load though."* >>> >>> I asked her if she can provide a screenshot. I'll let you know. Anyone >>> else have a Mac they can test this with? >>> >>> Thanks. Dan >>> >>> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik <[email protected] >>> > wrote: >>> >>>> Great, thanks! >>>> >>>> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher < >>>> [email protected]> wrote: >>>> >>>>> I have asked my tutor whose computer had this issue if she can try to >>>>> do it again. Then I can direct you to the room so you can examine the file >>>>> created. I'll keep you posted. Thanks. Dan >>>>> >>>>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik < >>>>> [email protected]> wrote: >>>>> >>>>>> It is sad :( >>>>>> I need something to investigate .... >>>>>> >>>>>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher < >>>>>> [email protected]> wrote: >>>>>> >>>>>>> I actually tried that but it didn't work from my PC (the file didn't >>>>>>> load back into the whiteboard). Unfortunately the file no longer exists >>>>>>> since I deleted it. :( >>>>>>> >>>>>>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik < >>>>>>> [email protected]> wrote: >>>>>>> >>>>>>>> Hello Daniel, >>>>>>>> >>>>>>>> Maybe you have access to this saved WB? >>>>>>>> Can you check if this exact file can be uploaded using your machine? >>>>>>>> If not the problem might be OS independent ... >>>>>>>> >>>>>>>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher < >>>>>>>> [email protected]> wrote: >>>>>>>> >>>>>>>>> Yes, the issue was with this person saving the whiteboard to her >>>>>>>>> file directory using the *toolbar disk icon*. This created a file >>>>>>>>> but the file won't load back into a whiteboard. Unfortunately I don't >>>>>>>>> normally have access to a Mac either. If anyone else does can you >>>>>>>>> check >>>>>>>>> this issue? >>>>>>>>> >>>>>>>>> Thanks. Dan >>>>>>>>> >>>>>>>>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro <[email protected]> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Ok, in the way: >>>>>>>>>> >>>>>>>>>> WB -> Tools -> Save as, >>>>>>>>>> >>>>>>>>>> ...works perfect png, jpg and pdf (Yosemite 10.10.x >>>>>>>>>> with my own OM 4.0.4 server), reloading to whiteboard. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> ........................ >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió: >>>>>>>>>> > Actually WB contents can be saved multiple ways: >>>>>>>>>> > >>>>>>>>>> > 1) Actions->Download as PDF -> will export all WB pages with all >>>>>>>>>> > contents as images and create PDF out of it >>>>>>>>>> > 2) Actions->Download as PNG/JPG -> will export content of >>>>>>>>>> current >>>>>>>>>> > slide of current WB and export it as image >>>>>>>>>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save >>>>>>>>>> current >>>>>>>>>> > WB as JSON and put it to "Room files", this saved WB can then be >>>>>>>>>> > imported >>>>>>>>>> > >>>>>>>>>> > Black background for PNG is most probably caused by issue with >>>>>>>>>> > transparency .... >>>>>>>>>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro <[email protected]> >>>>>>>>>> wrote: >>>>>>>>>> > > >>>>>>>>>> > > Maxim, you mean that is possible to save to "Disk" >>>>>>>>>> > > wb tool? >>>>>>>>>> > > >>>>>>>>>> > > Could you please tell me how? >>>>>>>>>> > > >>>>>>>>>> > > >>>>>>>>>> > > ............................. >>>>>>>>>> > > >>>>>>>>>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik >>>>>>>>>> escribió: >>>>>>>>>> > > > to save WB in internal loadable >>>>>>>>>> > > > format (using "Disk" wb tool) >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Daniel Ascher, M.Ed. >>>>>>>>> President >>>>>>>>> A+ Test Prep and Tutoring >>>>>>>>> "Creating Bright Futures" >>>>>>>>> >>>>>>>>> 505 York Road, Suite 6 >>>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>>> Jenkintown, PA 19046 >>>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>>> Office: >>>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>>> 215 >>>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>>> .886.9188 >>>>>>>>> Direct: 267.242.9640 >>>>>>>>> Click here to schedule a phone call with me. >>>>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fapp.hubspot.com%2Fmeetings%2Faplusadmin%2Fphone-call&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa> >>>>>>>>> Sign Up for A+ News and Test Prep Tips! >>>>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fwww.aplustutoring.com%2Feducational-blog-articles-subscription&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa> >>>>>>>>> >>>>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=http%3A%2F%2Faplustutoring.com%2F&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> WBR >>>>>>>> Maxim aka solomax >>>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Daniel Ascher, M.Ed. >>>>>>> President >>>>>>> A+ Test Prep and Tutoring >>>>>>> "Creating Bright Futures" >>>>>>> >>>>>>> 505 York Road, Suite 6 >>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>> Jenkintown, PA 19046 >>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>> Office: >>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>> 215 >>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>> .886.9188 >>>>>>> Direct: 267.242.9640 >>>>>>> Click here to schedule a phone call with me. >>>>>>> <https://app.hubspot.com/meetings/aplusadmin/phone-call> >>>>>>> Sign Up for A+ News and Test Prep Tips! >>>>>>> <https://www.aplustutoring.com/educational-blog-articles-subscription> >>>>>>> <http://aplustutoring.com> >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> WBR >>>>>> Maxim aka solomax >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Daniel Ascher, M.Ed. >>>>> President >>>>> A+ Test Prep and Tutoring >>>>> "Creating Bright Futures" >>>>> >>>>> 505 York Road, Suite 6 >>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>> Jenkintown, PA 19046 >>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>> Office: >>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>> 215 >>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>> .886.9188 >>>>> Direct: 267.242.9640 >>>>> Click here to schedule a phone call with me. >>>>> <https://app.hubspot.com/meetings/aplusadmin/phone-call> >>>>> Sign Up for A+ News and Test Prep Tips! >>>>> <https://www.aplustutoring.com/educational-blog-articles-subscription> >>>>> <http://aplustutoring.com> >>>>> >>>> >>>> >>>> -- >>>> WBR >>>> Maxim aka solomax >>>> >>> >>> >>> >>> -- >>> Daniel Ascher, M.Ed. >>> President >>> A+ Test Prep and Tutoring >>> "Creating Bright Futures" >>> >>> 505 York Road, Suite 6 >>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>> Jenkintown, PA 19046 >>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>> Office: >>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>> 215 >>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>> .886.9188 >>> Direct: 267.242.9640 >>> Click here to schedule a phone call with me. >>> <https://app.hubspot.com/meetings/aplusadmin/phone-call> >>> Sign Up for A+ News and Test Prep Tips! >>> <https://www.aplustutoring.com/educational-blog-articles-subscription> >>> <http://aplustutoring.com> >>> >> >> >> -- >> WBR >> Maxim aka solomax >> > > > -- > WBR > Maxim aka solomax > -- Daniel Ascher, M.Ed. President A+ Test Prep and Tutoring "Creating Bright Futures" 505 York Road, Suite 6 Jenkintown, PA 19046 Office: 215.886.9188 Direct: 267.242.9640 Click here to schedule a phone call with me. <https://app.hubspot.com/meetings/aplusadmin/phone-call> Sign Up for A+ News and Test Prep Tips! <https://www.aplustutoring.com/educational-blog-articles-subscription> <http://aplustutoring.com>
