Actually, I'm not sure I don't have Mac to test These 2 issues are browser independent, this is why I suspect this might be one of them
On Wed, Aug 8, 2018 at 8:41 PM Daniel Ascher <[email protected]> wrote: > Okay, you think this is the issue that Mac users are having? I'll ask one > of the folks with a Mac to test it. > > Thanks! Dan > > On Wed, Aug 8, 2018 at 1:39 AM, Maxim Solodovnik <[email protected]> > wrote: > >> Hello Daniel, >> >> #2 was just addressed, could you please test if everything works for you >> as expected on demo-next https://om.alteametasoft.com:8443/next ? >> In case everything is OK I can start merge your current version with 4.0.5 >> >> On Wed, Aug 8, 2018 at 7:42 AM Maxim Solodovnik <[email protected]> >> wrote: >> >>> Hello Daniel, >>> >>> I see 2 possibilities here >>> 1) https://markmail.org/message/x7szj63in4m3xzsb >>> 2) https://markmail.org/message/ee5u4p7zom5fow5v >>> >>> 1) is fixed, but not merged to your version, 2) need to be addressed >>> Will try to do it this week >>> Please ping me if I'll be too silent >>> >>> On Wed, Aug 8, 2018 at 3:07 AM Daniel Ascher < >>> [email protected]> wrote: >>> >>>> A similar error was just reported by another tutor, also using a Mac. >>>> In this case she can't load files from the group files directory into any >>>> of the whiteboards. She is getting the same error as the other tutor. From >>>> my tutor: *"I know we're supposed to be able to drag and drop them >>>> from the Group Files menu, but when I grab the file and drag it, it shows a >>>> little plus and then it says javascript; - something like that. It won't >>>> actually load though."* >>>> >>>> I asked her if she can provide a screenshot. I'll let you know. Anyone >>>> else have a Mac they can test this with? >>>> >>>> Thanks. Dan >>>> >>>> On Thu, Jul 26, 2018 at 10:46 PM, Maxim Solodovnik < >>>> [email protected]> wrote: >>>> >>>>> Great, thanks! >>>>> >>>>> On Thu, Jul 26, 2018 at 8:39 PM Daniel Ascher < >>>>> [email protected]> wrote: >>>>> >>>>>> I have asked my tutor whose computer had this issue if she can try to >>>>>> do it again. Then I can direct you to the room so you can examine the >>>>>> file >>>>>> created. I'll keep you posted. Thanks. Dan >>>>>> >>>>>> On Tue, Jul 24, 2018 at 9:19 AM, Maxim Solodovnik < >>>>>> [email protected]> wrote: >>>>>> >>>>>>> It is sad :( >>>>>>> I need something to investigate .... >>>>>>> >>>>>>> On Tue, Jul 24, 2018 at 8:16 PM Daniel Ascher < >>>>>>> [email protected]> wrote: >>>>>>> >>>>>>>> I actually tried that but it didn't work from my PC (the file >>>>>>>> didn't load back into the whiteboard). Unfortunately the file no longer >>>>>>>> exists since I deleted it. :( >>>>>>>> >>>>>>>> On Tue, Jul 24, 2018 at 9:10 AM, Maxim Solodovnik < >>>>>>>> [email protected]> wrote: >>>>>>>> >>>>>>>>> Hello Daniel, >>>>>>>>> >>>>>>>>> Maybe you have access to this saved WB? >>>>>>>>> Can you check if this exact file can be uploaded using your >>>>>>>>> machine? >>>>>>>>> If not the problem might be OS independent ... >>>>>>>>> >>>>>>>>> On Tue, Jul 24, 2018 at 7:53 PM Daniel Ascher < >>>>>>>>> [email protected]> wrote: >>>>>>>>> >>>>>>>>>> Yes, the issue was with this person saving the whiteboard to her >>>>>>>>>> file directory using the *toolbar disk icon*. This created a >>>>>>>>>> file but the file won't load back into a whiteboard. Unfortunately I >>>>>>>>>> don't >>>>>>>>>> normally have access to a Mac either. If anyone else does can you >>>>>>>>>> check >>>>>>>>>> this issue? >>>>>>>>>> >>>>>>>>>> Thanks. Dan >>>>>>>>>> >>>>>>>>>> On Tue, Jul 24, 2018 at 8:36 AM, Alvaro <[email protected]> >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Ok, in the way: >>>>>>>>>>> >>>>>>>>>>> WB -> Tools -> Save as, >>>>>>>>>>> >>>>>>>>>>> ...works perfect png, jpg and pdf (Yosemite 10.10.x >>>>>>>>>>> with my own OM 4.0.4 server), reloading to whiteboard. >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> ........................ >>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> El mar, 24-07-2018 a las 18:14 +0700, Maxim Solodovnik escribió: >>>>>>>>>>> > Actually WB contents can be saved multiple ways: >>>>>>>>>>> > >>>>>>>>>>> > 1) Actions->Download as PDF -> will export all WB pages with >>>>>>>>>>> all >>>>>>>>>>> > contents as images and create PDF out of it >>>>>>>>>>> > 2) Actions->Download as PNG/JPG -> will export content of >>>>>>>>>>> current >>>>>>>>>>> > slide of current WB and export it as image >>>>>>>>>>> > 3) WB->tools->Save as ("Disk" icon near "Undo") -> will save >>>>>>>>>>> current >>>>>>>>>>> > WB as JSON and put it to "Room files", this saved WB can then >>>>>>>>>>> be >>>>>>>>>>> > imported >>>>>>>>>>> > >>>>>>>>>>> > Black background for PNG is most probably caused by issue with >>>>>>>>>>> > transparency .... >>>>>>>>>>> > On Tue, Jul 24, 2018 at 5:33 PM Alvaro <[email protected]> >>>>>>>>>>> wrote: >>>>>>>>>>> > > >>>>>>>>>>> > > Maxim, you mean that is possible to save to "Disk" >>>>>>>>>>> > > wb tool? >>>>>>>>>>> > > >>>>>>>>>>> > > Could you please tell me how? >>>>>>>>>>> > > >>>>>>>>>>> > > >>>>>>>>>>> > > ............................. >>>>>>>>>>> > > >>>>>>>>>>> > > El mar, 24-07-2018 a las 16:24 +0700, Maxim Solodovnik >>>>>>>>>>> escribió: >>>>>>>>>>> > > > to save WB in internal loadable >>>>>>>>>>> > > > format (using "Disk" wb tool) >>>>>>>>>>> > >>>>>>>>>>> > >>>>>>>>>>> > >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Daniel Ascher, M.Ed. >>>>>>>>>> President >>>>>>>>>> A+ Test Prep and Tutoring >>>>>>>>>> "Creating Bright Futures" >>>>>>>>>> >>>>>>>>>> 505 York Road, Suite 6 >>>>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>>>> Jenkintown, PA 19046 >>>>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>>>> Office: >>>>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>>>> 215 >>>>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>>>> .886.9188 >>>>>>>>>> Direct: 267.242.9640 >>>>>>>>>> Click here to schedule a phone call with me. >>>>>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fapp.hubspot.com%2Fmeetings%2Faplusadmin%2Fphone-call&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa> >>>>>>>>>> Sign Up for A+ News and Test Prep Tips! >>>>>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=https%3A%2F%2Fwww.aplustutoring.com%2Feducational-blog-articles-subscription&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa> >>>>>>>>>> >>>>>>>>>> <http://t.sidekickopen05.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg2BgPBHN2zhHl2Rs0vvW3LqWkM56dBKhf5Lr5GY02?t=http%3A%2F%2Faplustutoring.com%2F&si=6292828578119680&pi=5cf5d213-fcac-49b7-ceda-4c947df966aa> >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> WBR >>>>>>>>> Maxim aka solomax >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> Daniel Ascher, M.Ed. >>>>>>>> President >>>>>>>> A+ Test Prep and Tutoring >>>>>>>> "Creating Bright Futures" >>>>>>>> >>>>>>>> 505 York Road, Suite 6 >>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>> Jenkintown, PA 19046 >>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>> Office: >>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>> 215 >>>>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>>>> .886.9188 >>>>>>>> Direct: 267.242.9640 >>>>>>>> Click here to schedule a phone call with me. >>>>>>>> <https://app.hubspot.com/meetings/aplusadmin/phone-call> >>>>>>>> Sign Up for A+ News and Test Prep Tips! >>>>>>>> <https://www.aplustutoring.com/educational-blog-articles-subscription> >>>>>>>> <http://aplustutoring.com> >>>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> WBR >>>>>>> Maxim aka solomax >>>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Daniel Ascher, M.Ed. >>>>>> President >>>>>> A+ Test Prep and Tutoring >>>>>> "Creating Bright Futures" >>>>>> >>>>>> 505 York Road, Suite 6 >>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>> Jenkintown, PA 19046 >>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>> Office: >>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>> 215 >>>>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>>>> .886.9188 >>>>>> Direct: 267.242.9640 >>>>>> Click here to schedule a phone call with me. >>>>>> <https://app.hubspot.com/meetings/aplusadmin/phone-call> >>>>>> Sign Up for A+ News and Test Prep Tips! >>>>>> <https://www.aplustutoring.com/educational-blog-articles-subscription> >>>>>> <http://aplustutoring.com> >>>>>> >>>>> >>>>> >>>>> -- >>>>> WBR >>>>> Maxim aka solomax >>>>> >>>> >>>> >>>> >>>> -- >>>> Daniel Ascher, M.Ed. >>>> President >>>> A+ Test Prep and Tutoring >>>> "Creating Bright Futures" >>>> >>>> 505 York Road, Suite 6 >>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>> Jenkintown, PA 19046 >>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>> Office: >>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>> 215 >>>> <https://maps.google.com/?q=505+York+Road,+Suite+6+Jenkintown,+PA+19046+Office:++215&entry=gmail&source=g> >>>> .886.9188 >>>> Direct: 267.242.9640 >>>> Click here to schedule a phone call with me. >>>> <https://app.hubspot.com/meetings/aplusadmin/phone-call> >>>> Sign Up for A+ News and Test Prep Tips! >>>> <https://www.aplustutoring.com/educational-blog-articles-subscription> >>>> <http://aplustutoring.com> >>>> >>> >>> >>> -- >>> WBR >>> Maxim aka solomax >>> >> >> >> -- >> WBR >> Maxim aka solomax >> > > > > -- > Daniel Ascher, M.Ed. > President > A+ Test Prep and Tutoring > "Creating Bright Futures" > > 505 York Road, Suite 6 > Jenkintown, PA 19046 > Office: 215.886.9188 > Direct: 267.242.9640 > Click here to schedule a phone call with me. > <https://app.hubspot.com/meetings/aplusadmin/phone-call> > Sign Up for A+ News and Test Prep Tips! > <https://www.aplustutoring.com/educational-blog-articles-subscription> > <http://aplustutoring.com> > -- WBR Maxim aka solomax
