Hello Maxim,

nice to meet u again…

i contacted the customer and pleased him to test with a different browser.

Currently i do not know which one he used. Guess Safari as this should be the 
primary Browser for Mac’s

Will provide feedback if i have it.

Best wishes to u

POW

Von: Maxim Solodovnik <[email protected]>
Gesendet: Dienstag, 26. Mai 2020 16:41
An: Openmeetings user-list <[email protected]>
Betreff: Re: camera and microphone are not working

Hello POW,

On Tue, 26 May 2020 at 21:36, Peter-Otto Weber 
<[email protected]<mailto:[email protected]>> wrote:
Hello,

i just tested with a customer using a brand new Mac Book 2020.

Video worked perfect but no audio, allthough he told me, that he gave the 
permissions? (Must believe him …)

I wonder how to solve this issue?

sounds like https://issues.apache.org/jira/browse/OPENMEETINGS-2277
I can take a look as soon as I (physically) get to work
We do have couple iMacs (pretty much old and outdated) IF it is reproducible on 
one of them ...

I doubt I can do anything without being able to reproduce this :(


As i do not earn enough money to buy a Mac Book (and if i would i’d not buy a 
Mac Book anyway 😉  ) i can not test this.

same here :(


Any help with this issue? How can i try to fix this problem?

He tested with FaceTime and zoom and there’s video and audio in both of them.

Thx
POW

Von: Tom Luo <[email protected]<mailto:[email protected]>>
Gesendet: Freitag, 15. Mai 2020 06:37
An: [email protected]<mailto:[email protected]>
Betreff: Re: camera and microphone are not working

microphone seems working now, but camera still doesn't work.

On Fri, May 15, 2020 at 12:11 AM Tom Luo 
<[email protected]<mailto:[email protected]>> wrote:
Hi,

I use Chrome, but when I click the camera icon in the conference room.
It says "NotAllowedError: Permission denied by system".
It is the same for the microphone icon.
How could I solve this problem?

Thank you,

Tom




--
Best regards,
Maxim

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