Hello Peter, the issue seems to be reproducible Maybe Sebastian will be able to debug it on his Mac We need Mac on this stage :)))
On Wed, 27 May 2020 at 11:04, Peter-Otto Weber <[email protected]> wrote: > Thx again. > > > > I wonder why open software has such a bad standing in the IT world. > > > > It takes many days to get support for commercial products, even with a > maintenance contract. > > > > Placing a Question in this Forum brings up helpfull info in less than 12 h. > > > > I also forwarded this to the customer. Hopefully he will test and give > Feedback. > > > > Best regards > > > > POW > > > > *Von: *[email protected] > *Gesendet: *Dienstag, 26. Mai 2020 22:10 > *An: *Openmeetings user-list <[email protected]> > *Betreff: *Re: camera and microphone are not working > > > > I'm using Mac. With Chrome/Firefox/Safari > > > > The only known issue for me is no audio input on Safari. > > > > You can playback videos in Safari fine. But microphone input on Safari > seems broken. It doesn't attach it to the stream. Although the OS and > permissions are fine. > > > > So if you are using Safari, you may want to try Chrome. > > > > Thanks, > > Seb > > > Sebastian Wagner > > Director Arrakeen Solutions > > http://arrakeen-solutions.co.nz/ > > > <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> > <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> > > > > > > On Wed, 27 May 2020 at 03:00, Peter-Otto Weber <[email protected]> > wrote: > > Hello Maxim, > > > > nice to meet u again… > > > > i contacted the customer and pleased him to test with a different browser. > > > > Currently i do not know which one he used. Guess Safari as this should be > the primary Browser for Mac’s > > > > Will provide feedback if i have it. > > > > Best wishes to u > > > > POW > > > > *Von:* Maxim Solodovnik <[email protected]> > *Gesendet:* Dienstag, 26. Mai 2020 16:41 > *An:* Openmeetings user-list <[email protected]> > *Betreff:* Re: camera and microphone are not working > > > > Hello POW, > > > > On Tue, 26 May 2020 at 21:36, Peter-Otto Weber <[email protected]> > wrote: > > Hello, > > > > i just tested with a customer using a brand new Mac Book 2020. > > > > Video worked perfect but no audio, allthough he told me, that he gave the > permissions? (Must believe him …) > > > > I wonder how to solve this issue? > > > > sounds like https://issues.apache.org/jira/browse/OPENMEETINGS-2277 > > I can take a look as soon as I (physically) get to work > > We do have couple iMacs (pretty much old and outdated) IF it is > reproducible on one of them ... > > > > I doubt I can do anything without being able to reproduce this :( > > > > > > As i do not earn enough money to buy a Mac Book (and if i would i’d not > buy a Mac Book anyway 😉 ) i can not test this. > > > > same here :( > > > > > > Any help with this issue? How can i try to fix this problem? > > > > He tested with FaceTime and zoom and there’s video and audio in both of > them. > > > > Thx > > POW > > > > *Von:* Tom Luo <[email protected]> > *Gesendet:* Freitag, 15. Mai 2020 06:37 > *An:* [email protected] > *Betreff:* Re: camera and microphone are not working > > > > microphone seems working now, but camera still doesn't work. > > > > On Fri, May 15, 2020 at 12:11 AM Tom Luo <[email protected]> wrote: > > Hi, > > > > I use Chrome, but when I click the camera icon in the conference room. > It says "NotAllowedError: Permission denied by system". > > It is the same for the microphone icon. > > How could I solve this problem? > > > > Thank you, > > > > Tom > > > > > > > > > -- > > Best regards, > Maxim > > > -- Best regards, Maxim
