I have checked the logs. StartRecording is Ok. Files are getting recorded in the respective room with .webm extension. Also it is showing StopRecording is Ok. But there is no log like " START generate MP4" for 28th August recording. Error - 28-Aug-2020 12:45:32.294 WARNING [main] org.apache.catalina.core.StandardServer.await The socket listening for the shutdown command experienced an unexpected timeout [2,017,235] milliseconds after the call to accept(). Is this an instance of bug 56684? java.net.SocketTimeoutException: Accept timed out Kurento disconnected sonRpcWsClient disconnected from ws://127.0.0.1:8888/kurento because Channel closed. [34mINFO [0;39m 08-28 12:45:32.420 [36mo.a.o.c.r.KurentoHandler:141 [ntLoopGroup-3-1][0;39m - !!! Kurento disconnected
But MP4 is available for today's saved file. After stopping the recording it is taking so much time to get saved and when refreshing the browser after 10-15 mins mp4 is getting saved. Regards, Pooja -----Original Message----- From: kaffeesurrogat [mailto:[email protected]] Sent: 01 September 2020 13:14 To: [email protected] Subject: Re: Not able to save recording [EXTERNAL] @pooja have a look at /opt/open505/logs/catalina.out (you might have to adapt the path) you can do it by using sudo less /opt/open505/logs/catalina.out search for keywords like ffmpeg, streams, ##REC, startRecord and have a look if there are some error messages .... searching is done by typing /keyword, within less google for less streams are stored in /opt/open505/webapps/openmeetings/data/streams/{1,2, ...} as given in the installation manuals ... you can check rights, ownership with ls -l /opt/open505/webapps/openmeetings/data/streams/ if you want to monitor your log-file for a while it is ... sudo tail -f /opt/open505/logs/catalina.out hope this helps a bit .... kaffeesurrogat On 01/09/2020 08:32, Pooja Kamra wrote: > > Actually sorry. But I don’t know how to check logs. I am very new to it. > > Please help. > > > > *From:*Maxim Solodovnik [mailto:[email protected]] > *Sent:* 01 September 2020 11:59 > *To:* Openmeetings user-list <[email protected]> > *Subject:* Re: Not able to save recording > > > > [EXTERNAL] > > time to check the logs? > > > > On Tue, 1 Sep 2020 at 13:15, Pooja Kamra <[email protected] > <mailto:[email protected]>> wrote: > > I have not changed anything. > > Also I have done new installation Openmeetings 5.0 on new Redhat > VM. There also I am getting the same error “Error while processing > file”. > > PFB screenshot for the same. For first file it is showing error, > other two are in progress. > > I also checked in hibernate folder. Recording files are not there. > > The intermediate files are getting created in the respective room > folder. > > Please help to resolve it. > > > > > > *From:*Maxim Solodovnik [mailto:[email protected] > <mailto:[email protected]>] > *Sent:* 28 August 2020 06:00 > *To:* Openmeetings user-list <[email protected] > <mailto:[email protected]>> > *Subject:* Re: Not able to save recording > > > > [EXTERNAL] > > What have you changed since it was working? > > > > On Fri, 28 Aug 2020 at 01:20, Pooja Kamra > <[email protected] <mailto:[email protected]>> wrote: > > How can I check rights are there on the folder or not where > recording is getting saved? > > Earlier it was working fine with the same folder. > > > > Regards, > > Pooja > > > > *From:*Maxim Solodovnik [mailto:[email protected] > <mailto:[email protected]>] > *Sent:* 27 August 2020 21:53 > *To:* Openmeetings user-list <[email protected] > <mailto:[email protected]>> > *Subject:* Re: Not able to save recording > > > > [EXTERNAL] > > Not sure what do you mean here ... > > > > On Thu, 27 Aug 2020 at 21:43, Pooja Kamra > <[email protected] <mailto:[email protected]>> > wrote: > > No new folder created. Using the existing only. > > > > *From:*Maxim Solodovnik [mailto:[email protected] > <mailto:[email protected]>] > *Sent:* 25 August 2020 18:36 > *To:* Openmeetings user-list <[email protected] > <mailto:[email protected]>> > *Subject:* Re: Not able to save recording > > > > [EXTERNAL] > > You have created new folder(s) ... > > Please check file/folder owners > > > > On Tue, 25 Aug 2020 at 12:16, pooja.kamra > <[email protected] > <mailto:[email protected]>> wrote: > > How to check the permission? > > Earlier it was working fine. > > > > Regards, > > Pooja > > > > *From:*Lalit Patel [mailto:[email protected] > <mailto:[email protected]>] > *Sent:* 24 August 2020 22:13 > *To:* [email protected] > <mailto:[email protected]> > *Subject:* Re: Not able to save recording > > > > Most probably its permission issue. Kurento media > server should have access to dir where recordings to > be saved > > > > Regards > > Lalit > > > > On Mon, Aug 24, 2020, 12:30 PM pooja.kamra > <[email protected] > <mailto:[email protected]>> wrote: > > Hi, > > > > I am doing video recording in openmeetings 5.0M4 > in Ubuntu machine. But not able to save the > recorded videos. > > Warning symbol is coming with the video – the > errors have been found while processing videos. > > Not able to understand why it is coming. Earlier > it was working fine, > > > > Regards, > > Pooja > > > > > > Disclaimer :- This e-mail and any attachment may contain > confidential, proprietary or legally privileged information. If you are not > the original intended recipient and have erroneously received this message, > you are prohibited from using, copying, altering or disclosing the content of > this message. Please delete it immediately and notify the sender. Newgen > Software Technologies Ltd (NSTL) accepts no responsibilities for loss or > damage arising from the use of the information transmitted by this email > including damages from virus and further acknowledges that no binding nature > of the message shall be implied or assumed unless the sender does so > expressly with due authority of NSTL. > > > > > > > > > > Disclaimer :- This e-mail and any attachment may contain > confidential, proprietary or legally privileged information. If you are not > the original intended recipient and have erroneously received this message, > you are prohibited from using, copying, altering or disclosing the content of > this message. Please delete it immediately and notify the sender. Newgen > Software Technologies Ltd (NSTL) accepts no responsibilities for loss or > damage arising from the use of the information transmitted by this email > including damages from virus and further acknowledges that no binding nature > of the message shall be implied or assumed unless the sender does so > expressly with due authority of NSTL. > > > > > > > > > > > -- > > Best regards, > Maxim > > *Disclaimer*: This e-mail and any attachment may contain > confidential, proprietary or legally privileged > information. If you are not the original intended > recipient and have erroneously received this message, you > are prohibited from using, copying, altering or disclosing > the content of this message. Please delete it immediately > and notify the sender. Newgen Software Technologies Ltd > (NSTL) accepts no responsibilities for loss or damage > arising from the use of the information transmitted by > this email including damages from virus and further > acknowledges that no binding nature of the message shall > be implied or assumed unless the sender does so expressly > with due authority of NSTL. > > > > > -- > > Best regards, > Maxim > > *Disclaimer*: This e-mail and any attachment may contain > confidential, proprietary or legally privileged information. > If you are not the original intended recipient and have > erroneously received this message, you are prohibited from > using, copying, altering or disclosing the content of this > message. Please delete it immediately and notify the sender. > Newgen Software Technologies Ltd (NSTL) accepts no > responsibilities for loss or damage arising from the use of > the information transmitted by this email including damages > from virus and further acknowledges that no binding nature of > the message shall be implied or assumed unless the sender does > so expressly with due authority of NSTL. > > > > > -- > > Best regards, > Maxim > > *Disclaimer*: This e-mail and any attachment may contain > confidential, proprietary or legally privileged information. If > you are not the original intended recipient and have erroneously > received this message, you are prohibited from using, copying, > altering or disclosing the content of this message. Please delete > it immediately and notify the sender. Newgen Software Technologies > Ltd (NSTL) accepts no responsibilities for loss or damage arising > from the use of the information transmitted by this email > including damages from virus and further acknowledges that no > binding nature of the message shall be implied or assumed unless > the sender does so expressly with due authority of NSTL. > > > > > -- > > Best regards, > Maxim > > *Disclaimer*: This e-mail and any attachment may contain confidential, > proprietary or legally privileged information. If you are not the > original intended recipient and have erroneously received this > message, you are prohibited from using, copying, altering or > disclosing the content of this message. Please delete it immediately > and notify the sender. Newgen Software Technologies Ltd (NSTL) accepts > no responsibilities for loss or damage arising from the use of the > information transmitted by this email including damages from virus and > further acknowledges that no binding nature of the message shall be > implied or assumed unless the sender does so expressly with due > authority of NSTL. > Disclaimer: This e-mail and any attachment may contain confidential, proprietary or legally privileged information. If you are not the original intended recipient and have erroneously received this message, you are prohibited from using, copying, altering or disclosing the content of this message. Please delete it immediately and notify the sender. Newgen Software Technologies Ltd (NSTL) accepts no responsibilities for loss or damage arising from the use of the information transmitted by this email including damages from virus and further acknowledges that no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of NSTL.
