On 01/09/2020 11:21, Pooja Kamra wrote:
> I have checked the logs. StartRecording is Ok. Files are getting recorded in 
> the respective room with .webm extension.
> Also it is showing StopRecording is Ok.
> But there is no log like " START generate MP4" for 28th August recording.
> Error - 28-Aug-2020 12:45:32.294 WARNING [main] 
> org.apache.catalina.core.StandardServer.await The socket listening for the 
> shutdown command experienced an unexpected timeout [2,017,235] milliseconds 
> after the call to accept(). Is this an instance of bug 56684?
> java.net.SocketTimeoutException: Accept timed out
> Kurento disconnected
> sonRpcWsClient disconnected from ws://127.0.0.1:8888/kurento because Channel 
> closed.
> INFO  08-28 12:45:32.420 o.a.o.c.r.KurentoHandler:141 
> [ntLoopGroup-3-1] - !!! Kurento disconnected
>
> But MP4 is available for today's saved file. After stopping the recording it 
> is taking so much time to get saved and when refreshing the browser after 
> 10-15 mins mp4 is getting saved.

i've tested recording today on my server and yes it took quite a while
to finish .....


> Regards,
> Pooja
>
> -----Original Message-----
> From: kaffeesurrogat [mailto:[email protected]]
> Sent: 01 September 2020 13:14
> To: [email protected]
> Subject: Re: Not able to save recording
>
> [EXTERNAL]
>
> @pooja
>
> have a  look at
>
> /opt/open505/logs/catalina.out
>
> (you might have to adapt the path)
>
> you can do it by using
>
> sudo less /opt/open505/logs/catalina.out
>
> search for keywords like ffmpeg, streams, ##REC, startRecord  and have a look 
> if there are some error messages ....
>
> searching is done by typing /keyword, within less google for less
>
> streams are stored in
>
> /opt/open505/webapps/openmeetings/data/streams/{1,2, ...}
>
> as given in the installation manuals ...
>
> you can check rights, ownership  with
>
> ls -l  /opt/open505/webapps/openmeetings/data/streams/
>
> if you want to monitor your log-file for a while it is ...
>
> sudo tail -f  /opt/open505/logs/catalina.out
>
>
> hope this helps a bit ....
>
> kaffeesurrogat
>
>
>
>
> On 01/09/2020 08:32, Pooja Kamra wrote:
>> Actually sorry. But I don’t know how to check logs. I am very new to it.
>>
>> Please help.
>>
>>
>>
>> *From:*Maxim Solodovnik [mailto:[email protected]]
>> *Sent:* 01 September 2020 11:59
>> *To:* Openmeetings user-list <[email protected]>
>> *Subject:* Re: Not able to save recording
>>
>>
>>
>> [EXTERNAL]
>>
>> time to check the logs?
>>
>>
>>
>> On Tue, 1 Sep 2020 at 13:15, Pooja Kamra <[email protected]
>> <mailto:[email protected]>> wrote:
>>
>>     I have not changed anything.
>>
>>     Also I have done new installation Openmeetings 5.0 on new Redhat
>>     VM. There also I am getting the same error “Error while processing
>>     file”.
>>
>>     PFB screenshot for the same. For first file it is showing error,
>>     other two are in progress.
>>
>>     I also checked in hibernate folder. Recording files are not there.
>>
>>     The intermediate files are getting created in the respective room
>>     folder.
>>
>>     Please help to resolve it.
>>
>>
>>
>>
>>
>>     *From:*Maxim Solodovnik [mailto:[email protected]
>>     <mailto:[email protected]>]
>>     *Sent:* 28 August 2020 06:00
>>     *To:* Openmeetings user-list <[email protected]
>>     <mailto:[email protected]>>
>>     *Subject:* Re: Not able to save recording
>>
>>
>>
>>     [EXTERNAL]
>>
>>     What have you changed since it was working?
>>
>>
>>
>>     On Fri, 28 Aug 2020 at 01:20, Pooja Kamra
>>     <[email protected] <mailto:[email protected]>> wrote:
>>
>>         How can I check rights are there on the folder or not where
>>         recording is getting saved?
>>
>>         Earlier it was working fine with the same folder.
>>
>>
>>
>>         Regards,
>>
>>         Pooja
>>
>>
>>
>>         *From:*Maxim Solodovnik [mailto:[email protected]
>>         <mailto:[email protected]>]
>>         *Sent:* 27 August 2020 21:53
>>         *To:* Openmeetings user-list <[email protected]
>>         <mailto:[email protected]>>
>>         *Subject:* Re: Not able to save recording
>>
>>
>>
>>         [EXTERNAL]
>>
>>         Not sure what do you mean here ...
>>
>>
>>
>>         On Thu, 27 Aug 2020 at 21:43, Pooja Kamra
>>         <[email protected] <mailto:[email protected]>>
>>         wrote:
>>
>>             No new folder created. Using the existing only.
>>
>>
>>
>>             *From:*Maxim Solodovnik [mailto:[email protected]
>>             <mailto:[email protected]>]
>>             *Sent:* 25 August 2020 18:36
>>             *To:* Openmeetings user-list <[email protected]
>>             <mailto:[email protected]>>
>>             *Subject:* Re: Not able to save recording
>>
>>
>>
>>             [EXTERNAL]
>>
>>             You have created new folder(s) ...
>>
>>             Please check file/folder owners
>>
>>
>>
>>             On Tue, 25 Aug 2020 at 12:16, pooja.kamra
>>             <[email protected]
>>             <mailto:[email protected]>> wrote:
>>
>>                 How to check the permission?
>>
>>                 Earlier it was working fine.
>>
>>
>>
>>                 Regards,
>>
>>                 Pooja
>>
>>
>>
>>                 *From:*Lalit Patel [mailto:[email protected]
>>                 <mailto:[email protected]>]
>>                 *Sent:* 24 August 2020 22:13
>>                 *To:* [email protected]
>>                 <mailto:[email protected]>
>>                 *Subject:* Re: Not able to save recording
>>
>>
>>
>>                 Most probably its permission issue. Kurento media
>>                 server should have access to dir where recordings to
>>                 be saved
>>
>>
>>
>>                 Regards
>>
>>                 Lalit
>>
>>
>>
>>                 On Mon, Aug 24, 2020, 12:30 PM pooja.kamra
>>                 <[email protected]
>>                 <mailto:[email protected]>> wrote:
>>
>>                     Hi,
>>
>>
>>
>>                     I am doing video recording in openmeetings 5.0M4
>>                     in Ubuntu machine. But not able to save the
>>                     recorded videos.
>>
>>                     Warning symbol is coming with the video – the
>>                     errors have been found while processing videos.
>>
>>                     Not able to understand why it is coming. Earlier
>>                     it was working fine,
>>
>>
>>
>>                     Regards,
>>
>>                     Pooja
>>
>>
>>
>>
>>
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>>             --
>>
>>             Best regards,
>>             Maxim
>>
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