Can you click the "exclamation icon"? it will show dialog with all steps including the one with error
On Thu, 15 Oct 2020 at 17:39, K. Kamhamea <[email protected]> wrote: > Though I did no problem encounter with M4, it doesn't work with the > current version now. > > [image: grafik.png] > > The logfiles don't show any error (as far as I can say) This is the > catalina.out content for these two uploads: > > ^[[39mDEBUG^[[0;39m 10-15 11:23:59.653 > ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-1]^[[0;39m - Sending > WebSocket PING > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.342 ^[[36mo.a.o.c.d.f.FileProcessor:72 > [Thread-320]^[[0;39m - file extension: pdf > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 ^[[36mo.a.o.c.d.f.FileProcessor:76 > [Thread-320]^[[0;39m - isAsIs: false > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 ^[[36mo.a.o.c.d.f.FileProcessor:106 > [Thread-320]^[[0;39m - writing file to: > /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.350 ^[[36mo.a.o.c.d.f.FileProcessor:113 > [Thread-320]^[[0;39m - Office document: > /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.352 > ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-320]^[[0;39m - fullProcessing: > false > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 > ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-320]^[[0;39m - -- generate > page images -- > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 ^[[36mo.a.o.c.c.ImageConverter:180 > [Thread-320]^[[0;39m - convertDocument > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:85 > [Thread-320]^[[0;39m - START convert PDF to images ################# > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:86 > [Thread-320]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true > /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c> > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.391 ^[[36mo.a.o.u.p.ProcessHelper:92 > [Thread-320]^[[0;39m - END convert PDF to images ################# > ^[[34mINFO ^[[0;39m 10-15 11:24:10.392 ^[[36mo.a.o.d.d.r.RoomDao:86 > [Thread-320]^[[0;39m - [get]: No room id given > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.514 ^[[36mo.a.o.c.d.f.FileProcessor:136 > [Thread-320]^[[0;39m - fileId: 6 > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.515 ^[[36mo.a.o.c.d.f.FileProcessor:97 > [Thread-320]^[[0;39m - Clean up was successful ? true > ^[[39mDEBUG^[[0;39m 10-15 11:24:19.617 ^[[36mo.a.o.d.d.f.FileItemDao:55 > [nio-5443-exec-2]^[[0;39m - getByOwner() started > ^[[39mDEBUG^[[0;39m 10-15 11:24:29.703 > ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-8]^[[0;39m - Sending > WebSocket PING > > > ^[[39mDEBUG^[[0;39m 10-15 11:30:00.249 > ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-6]^[[0;39m - Sending > WebSocket PING > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.437 ^[[36mo.a.o.c.d.f.FileProcessor:72 > [Thread-339]^[[0;39m - file extension: pptx > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 ^[[36mo.a.o.c.d.f.FileProcessor:76 > [Thread-339]^[[0;39m - isAsIs: false > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 ^[[36mo.a.o.c.d.f.FileProcessor:106 > [Thread-339]^[[0;39m - writing file to: > /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd02ba93-9a8a-481b-b3a0-bef60f98> > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 ^[[36mo.a.o.c.d.f.FileProcessor:113 > [Thread-339]^[[0;39m - Office document: > /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd02ba93-9a8a-481b-b3a0-bef60f98> > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.462 > ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-339]^[[0;39m - fullProcessing: > true > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.462 > ^[[36mo.a.o.c.c.DocumentConverter:67 [Thread-339]^[[0;39m - -- running JOD > -- > ^[[34mINFO ^[[0;39m 10-15 11:30:20.464 > ^[[36mo.j.l.o.OfficeProcessManager:313 [Thread-339]^[[0;39m - Submitting > task 'Start' and waiting... > ^[[34mINFO ^[[0;39m 10-15 11:30:20.472 ^[[36mo.j.l.o.OfficeDescriptor:101 > [officeprocess-6]^[[0;39m - soffice info (from exec path): Product: > LibreOffice - Version: ??? - useLongOptionNameGnuStyle: true > ^[[34mINFO ^[[0;39m 10-15 11:30:20.574 ^[[36mo.j.l.o.OfficeDescriptor:75 > [officeprocess-6]^[[0;39m - soffice info (from help output): Product: > LibreOffice - Version: 7.0.2.2 - useLongOptionNameGnuStyle: true > ^[[34mINFO ^[[0;39m 10-15 11:30:20.574 ^[[36mo.j.l.o.OfficeProcess:420 > [officeprocess-6]^[[0;39m - OFFICE HOME: /usr/lib/libreoffice > ^[[34mINFO ^[[0;39m 10-15 11:30:20.575 ^[[36mo.j.l.o.OfficeProcess:421 > [officeprocess-6]^[[0;39m - Starting process with --accept > 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' > and profileDir '/opt/open501/> > ^[[34mINFO ^[[0;39m 10-15 11:30:20.587 ^[[36mo.j.l.o.OfficeProcess:434 > [officeprocess-6]^[[0;39m - Started process; pid: 54868 > ^[[31mWARN ^[[0;39m 10-15 11:30:20.839 ^[[36mo.j.l.o.ConnectRetryable:89 > [officeprocess-6]^[[0;39m - Office process died with exit code 81; > restarting it > ^[[34mINFO ^[[0;39m 10-15 11:30:20.855 ^[[36mo.j.l.o.OfficeDescriptor:101 > [officeprocess-6]^[[0;39m - soffice info (from exec path): Product: > LibreOffice - Version: ??? - useLongOptionNameGnuStyle: true > ^[[34mINFO ^[[0;39m 10-15 11:30:20.946 ^[[36mo.j.l.o.OfficeDescriptor:75 > [officeprocess-6]^[[0;39m - soffice info (from help output): Product: > LibreOffice - Version: 7.0.2.2 - useLongOptionNameGnuStyle: true > ^[[34mINFO ^[[0;39m 10-15 11:30:20.946 ^[[36mo.j.l.o.OfficeProcess:420 > [officeprocess-6]^[[0;39m - OFFICE HOME: /usr/lib/libreoffice > ^[[34mINFO ^[[0;39m 10-15 11:30:20.947 ^[[36mo.j.l.o.OfficeProcess:421 > [officeprocess-6]^[[0;39m - Starting process with --accept > 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' > and profileDir '/opt/open501/> > ^[[34mINFO ^[[0;39m 10-15 11:30:20.956 ^[[36mo.j.l.o.OfficeProcess:434 > [officeprocess-6]^[[0;39m - Started process; pid: 54893 > ^[[34mINFO ^[[0;39m 10-15 11:30:21.254 ^[[36mo.j.l.o.OfficeConnection:176 > [officeprocess-6]^[[0;39m - Connected: > 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' > ^[[34mINFO ^[[0;39m 10-15 11:30:21.255 > ^[[36mo.j.l.t.LocalConversionTask:93 [ter-poolentry-7]^[[0;39m - Executing > local conversion task [pptx -> pdf]... > ^[[34mINFO ^[[0;39m 10-15 11:30:23.130 > ^[[36mo.j.c.o.AbstractOfficeManagerPool:156 [Thread-339]^[[0;39m - Stopping > the office manager pool... > ^[[34mINFO ^[[0;39m 10-15 11:30:23.131 > ^[[36mo.j.l.o.OfficeProcessManager:313 [Thread-339]^[[0;39m - Submitting > task 'Stop' and waiting... > ^[[34mINFO ^[[0;39m 10-15 11:30:23.180 ^[[36mo.j.l.o.OfficeConnection:218 > [ssageDispatcher]^[[0;39m - Disconnected: > 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' > ^[[34mINFO ^[[0;39m 10-15 11:30:23.383 > ^[[36mo.j.l.o.OfficeProcessManager:121 [officeprocess-6]^[[0;39m - Process > exited with code 0 > ^[[34mINFO ^[[0;39m 10-15 11:30:23.394 > ^[[36mo.j.c.o.AbstractOfficeManagerPool:174 [Thread-339]^[[0;39m - Office > manager stopped > ^[[39mDEBUG^[[0;39m 10-15 11:30:23.395 > ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-339]^[[0;39m - -- generate > page images -- > ^[[39mDEBUG^[[0;39m 10-15 11:30:23.395 ^[[36mo.a.o.c.c.ImageConverter:180 > [Thread-339]^[[0;39m - convertDocument > ^[[39mDEBUG^[[0;39m 10-15 11:30:23.401 ^[[36mo.a.o.u.p.ProcessHelper:85 > [Thread-339]^[[0;39m - START convert PDF to images ################# > ^[[39mDEBUG^[[0;39m 10-15 11:30:23.401 ^[[36mo.a.o.u.p.ProcessHelper:86 > [Thread-339]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true > /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd> > ^[[39mDEBUG^[[0;39m 10-15 11:30:23.417 ^[[36mo.a.o.u.p.ProcessHelper:92 > [Thread-339]^[[0;39m - END convert PDF to images ################# > ^[[34mINFO ^[[0;39m 10-15 11:30:23.418 ^[[36mo.a.o.d.d.r.RoomDao:86 > [Thread-339]^[[0;39m - [get]: No room id given > ^[[39mDEBUG^[[0;39m 10-15 11:30:23.541 ^[[36mo.a.o.c.d.f.FileProcessor:136 > [Thread-339]^[[0;39m - fileId: 7 > ^[[39mDEBUG^[[0;39m 10-15 11:30:23.542 ^[[36mo.a.o.c.d.f.FileProcessor:97 > [Thread-339]^[[0;39m - Clean up was successful ? true > ^[[39mDEBUG^[[0;39m 10-15 11:30:26.808 ^[[36mo.a.o.d.d.f.FileItemDao:55 > [nio-5443-exec-5]^[[0;39m - getByOwner() started > ^[[39mDEBUG^[[0;39m 10-15 11:30:26.812 ^[[36mo.a.o.d.d.f.FileItemDao:50 > [nio-5443-exec-5]^[[0;39m - getByRoom roomId :: 7 > ^[[39mDEBUG^[[0;39m 10-15 11:30:26.815 ^[[36mo.a.o.d.d.f.FileItemDao:55 > [nio-5443-exec-5]^[[0;39m - getByOwner() started > ^[[39mDEBUG^[[0;39m 10-15 11:30:30.305 > ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-7]^[[0;39m - Sending > WebSocket PING > ^ > Also the files are uploaded and converted correctly. I can download the > from OM_HOME/webapps/openmeetings/data/upload/files and check them on an > other computer. > > All files have permissions nobody:nogroup 640 > > > > -- Best regards, Maxim
