process: doJodConvert command: null exception: null error: Document converted successfully exitValue: 0 optional: false out: null
process: convert PDF to images command: convert -density 150 -define pdf:use-cropbox=true /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/a3be2e9f-03da-46c1-8db8-95f335f3cb6f.pdf +profile '*' -quality 90 /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png exception: null error: convert-im6.q16: FailedToExecuteCommand `'gs' -sstdout=%stderr -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=500000000 -dAlignToPixels=0 -dGridFitTT=2 '-sDEVICE=pngalpha' -dTextAlphaBits=4 -dGraphicsAlphaBits=4 '-r150x150' -dUseCropBox '-sOutputFile=/tmp/magick-58927Ww3-PTFW5x0Z%d' '-f/tmp/magick-58927p9wkDZxBCVUZ' '-f/tmp/magick-58927E4UPxDcnkQeY'' (1) @ error/pdf.c/InvokePDFDelegate/291. convert-im6.q16: no images defined `/opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png' @ error/convert.c/ConvertImageCommand/3258. exitValue: 1 optional: false out: Looks like ImageMagick is not properly installed, but in fact it is. I just double checked it. Also the configuration lines (pattern PS and PDF) are properly commented out. Am Do., 15. Okt. 2020 um 13:56 Uhr schrieb Maxim Solodovnik < solomax...@gmail.com>: > Can you click the "exclamation icon"? it will show dialog with all steps > including the one with error > > On Thu, 15 Oct 2020 at 17:39, K. Kamhamea <kamha...@googlemail.com> wrote: > >> Though I did no problem encounter with M4, it doesn't work with the >> current version now. >> >> [image: grafik.png] >> >> The logfiles don't show any error (as far as I can say) This is the >> catalina.out content for these two uploads: >> >> ^[[39mDEBUG^[[0;39m 10-15 11:23:59.653 >> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-1]^[[0;39m - Sending >> WebSocket PING >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.342 ^[[36mo.a.o.c.d.f.FileProcessor:72 >> [Thread-320]^[[0;39m - file extension: pdf >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 ^[[36mo.a.o.c.d.f.FileProcessor:76 >> [Thread-320]^[[0;39m - isAsIs: false >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 >> ^[[36mo.a.o.c.d.f.FileProcessor:106 [Thread-320]^[[0;39m - writing file to: >> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.350 >> ^[[36mo.a.o.c.d.f.FileProcessor:113 [Thread-320]^[[0;39m - Office document: >> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.352 >> ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-320]^[[0;39m - fullProcessing: >> false >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 >> ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-320]^[[0;39m - -- generate >> page images -- >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 ^[[36mo.a.o.c.c.ImageConverter:180 >> [Thread-320]^[[0;39m - convertDocument >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:85 >> [Thread-320]^[[0;39m - START convert PDF to images ################# >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:86 >> [Thread-320]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true >> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c> >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.391 ^[[36mo.a.o.u.p.ProcessHelper:92 >> [Thread-320]^[[0;39m - END convert PDF to images ################# >> ^[[34mINFO ^[[0;39m 10-15 11:24:10.392 ^[[36mo.a.o.d.d.r.RoomDao:86 >> [Thread-320]^[[0;39m - [get]: No room id given >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.514 >> ^[[36mo.a.o.c.d.f.FileProcessor:136 [Thread-320]^[[0;39m - fileId: 6 >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.515 ^[[36mo.a.o.c.d.f.FileProcessor:97 >> [Thread-320]^[[0;39m - Clean up was successful ? true >> ^[[39mDEBUG^[[0;39m 10-15 11:24:19.617 ^[[36mo.a.o.d.d.f.FileItemDao:55 >> [nio-5443-exec-2]^[[0;39m - getByOwner() started >> ^[[39mDEBUG^[[0;39m 10-15 11:24:29.703 >> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-8]^[[0;39m - Sending >> WebSocket PING >> >> >> ^[[39mDEBUG^[[0;39m 10-15 11:30:00.249 >> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-6]^[[0;39m - Sending >> WebSocket PING >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.437 ^[[36mo.a.o.c.d.f.FileProcessor:72 >> [Thread-339]^[[0;39m - file extension: pptx >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 ^[[36mo.a.o.c.d.f.FileProcessor:76 >> [Thread-339]^[[0;39m - isAsIs: false >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 >> ^[[36mo.a.o.c.d.f.FileProcessor:106 [Thread-339]^[[0;39m - writing file to: >> /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd02ba93-9a8a-481b-b3a0-bef60f98> >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 >> ^[[36mo.a.o.c.d.f.FileProcessor:113 [Thread-339]^[[0;39m - Office document: >> /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd02ba93-9a8a-481b-b3a0-bef60f98> >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.462 >> ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-339]^[[0;39m - fullProcessing: >> true >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.462 >> ^[[36mo.a.o.c.c.DocumentConverter:67 [Thread-339]^[[0;39m - -- running JOD >> -- >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.464 >> ^[[36mo.j.l.o.OfficeProcessManager:313 [Thread-339]^[[0;39m - Submitting >> task 'Start' and waiting... >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.472 ^[[36mo.j.l.o.OfficeDescriptor:101 >> [officeprocess-6]^[[0;39m - soffice info (from exec path): Product: >> LibreOffice - Version: ??? - useLongOptionNameGnuStyle: true >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.574 ^[[36mo.j.l.o.OfficeDescriptor:75 >> [officeprocess-6]^[[0;39m - soffice info (from help output): Product: >> LibreOffice - Version: 7.0.2.2 - useLongOptionNameGnuStyle: true >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.574 ^[[36mo.j.l.o.OfficeProcess:420 >> [officeprocess-6]^[[0;39m - OFFICE HOME: /usr/lib/libreoffice >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.575 ^[[36mo.j.l.o.OfficeProcess:421 >> [officeprocess-6]^[[0;39m - Starting process with --accept >> 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' >> and profileDir '/opt/open501/> >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.587 ^[[36mo.j.l.o.OfficeProcess:434 >> [officeprocess-6]^[[0;39m - Started process; pid: 54868 >> ^[[31mWARN ^[[0;39m 10-15 11:30:20.839 ^[[36mo.j.l.o.ConnectRetryable:89 >> [officeprocess-6]^[[0;39m - Office process died with exit code 81; >> restarting it >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.855 ^[[36mo.j.l.o.OfficeDescriptor:101 >> [officeprocess-6]^[[0;39m - soffice info (from exec path): Product: >> LibreOffice - Version: ??? - useLongOptionNameGnuStyle: true >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.946 ^[[36mo.j.l.o.OfficeDescriptor:75 >> [officeprocess-6]^[[0;39m - soffice info (from help output): Product: >> LibreOffice - Version: 7.0.2.2 - useLongOptionNameGnuStyle: true >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.946 ^[[36mo.j.l.o.OfficeProcess:420 >> [officeprocess-6]^[[0;39m - OFFICE HOME: /usr/lib/libreoffice >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.947 ^[[36mo.j.l.o.OfficeProcess:421 >> [officeprocess-6]^[[0;39m - Starting process with --accept >> 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' >> and profileDir '/opt/open501/> >> ^[[34mINFO ^[[0;39m 10-15 11:30:20.956 ^[[36mo.j.l.o.OfficeProcess:434 >> [officeprocess-6]^[[0;39m - Started process; pid: 54893 >> ^[[34mINFO ^[[0;39m 10-15 11:30:21.254 ^[[36mo.j.l.o.OfficeConnection:176 >> [officeprocess-6]^[[0;39m - Connected: >> 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' >> ^[[34mINFO ^[[0;39m 10-15 11:30:21.255 >> ^[[36mo.j.l.t.LocalConversionTask:93 [ter-poolentry-7]^[[0;39m - Executing >> local conversion task [pptx -> pdf]... >> ^[[34mINFO ^[[0;39m 10-15 11:30:23.130 >> ^[[36mo.j.c.o.AbstractOfficeManagerPool:156 [Thread-339]^[[0;39m - Stopping >> the office manager pool... >> ^[[34mINFO ^[[0;39m 10-15 11:30:23.131 >> ^[[36mo.j.l.o.OfficeProcessManager:313 [Thread-339]^[[0;39m - Submitting >> task 'Stop' and waiting... >> ^[[34mINFO ^[[0;39m 10-15 11:30:23.180 ^[[36mo.j.l.o.OfficeConnection:218 >> [ssageDispatcher]^[[0;39m - Disconnected: >> 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1' >> ^[[34mINFO ^[[0;39m 10-15 11:30:23.383 >> ^[[36mo.j.l.o.OfficeProcessManager:121 [officeprocess-6]^[[0;39m - Process >> exited with code 0 >> ^[[34mINFO ^[[0;39m 10-15 11:30:23.394 >> ^[[36mo.j.c.o.AbstractOfficeManagerPool:174 [Thread-339]^[[0;39m - Office >> manager stopped >> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.395 >> ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-339]^[[0;39m - -- generate >> page images -- >> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.395 ^[[36mo.a.o.c.c.ImageConverter:180 >> [Thread-339]^[[0;39m - convertDocument >> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.401 ^[[36mo.a.o.u.p.ProcessHelper:85 >> [Thread-339]^[[0;39m - START convert PDF to images ################# >> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.401 ^[[36mo.a.o.u.p.ProcessHelper:86 >> [Thread-339]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true >> /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd> >> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.417 ^[[36mo.a.o.u.p.ProcessHelper:92 >> [Thread-339]^[[0;39m - END convert PDF to images ################# >> ^[[34mINFO ^[[0;39m 10-15 11:30:23.418 ^[[36mo.a.o.d.d.r.RoomDao:86 >> [Thread-339]^[[0;39m - [get]: No room id given >> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.541 >> ^[[36mo.a.o.c.d.f.FileProcessor:136 [Thread-339]^[[0;39m - fileId: 7 >> ^[[39mDEBUG^[[0;39m 10-15 11:30:23.542 ^[[36mo.a.o.c.d.f.FileProcessor:97 >> [Thread-339]^[[0;39m - Clean up was successful ? true >> ^[[39mDEBUG^[[0;39m 10-15 11:30:26.808 ^[[36mo.a.o.d.d.f.FileItemDao:55 >> [nio-5443-exec-5]^[[0;39m - getByOwner() started >> ^[[39mDEBUG^[[0;39m 10-15 11:30:26.812 ^[[36mo.a.o.d.d.f.FileItemDao:50 >> [nio-5443-exec-5]^[[0;39m - getByRoom roomId :: 7 >> ^[[39mDEBUG^[[0;39m 10-15 11:30:26.815 ^[[36mo.a.o.d.d.f.FileItemDao:55 >> [nio-5443-exec-5]^[[0;39m - getByOwner() started >> ^[[39mDEBUG^[[0;39m 10-15 11:30:30.305 >> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-7]^[[0;39m - Sending >> WebSocket PING >> ^ >> Also the files are uploaded and converted correctly. I can download the >> from OM_HOME/webapps/openmeetings/data/upload/files and check them on an >> other computer. >> >> All files have permissions nobody:nogroup 640 >> >> >> >> > > -- > Best regards, > Maxim >
