Hi Sangeeta,
See step 4
Ali
On 4/14/21 12:15 AM, Sangeeta Verma wrote:
Hi Ali
here is some info after looking at log files .. this time only looking
at google code crash
Here are the steps I followed to configure
>
1. Log into admin
2. Click configuration
3. Go to google.analytics.code
4. in the Value text paste the google analytics script. This is java
script "code"
No java code is involved, It is a code of format CC-#########-#
5. Save by clicking save
in log we see that DB too long for Value. The size of Value in DB is
only 255 and the google code we have has special characters and also
longer than 255. This is causing the issue.
Even if we modify the table to accept all characters then still it is
crashing not being able to log in.
Am I doing things right? Any thoughts?
Thank you,
Best Regards,
Sangeeta
On Tuesday, April 13, 2021, 01:36:31 PM PDT, Sangeeta Verma
<[email protected]> wrote:
Hi Ali
thank you for the response. We looked at the logs and couldn't find
anything that showed a crash related to google analytics. We may be
missing something.
I will again take a look and let you know.
thanks,
Best Regards,
Sangeeta
On Tuesday, April 13, 2021, 10:34:48 AM PDT, Ali Alhaidary
<[email protected]> wrote:
Hi Sangeeta,
I could not reproduce it on test or production server, and never had
the issue of crashing by adding google analytics, works as expected.
Take a look on the log.
Ali
On 4/13/21 8:25 PM, Sangeeta Verma wrote:
someone pls help. Thank you
Best regards,
Sangeeta
On Monday, April 12, 2021, 11:12:50 PM PDT, Sangeeta Verma
<[email protected]> <mailto:[email protected]> wrote:
..
>
In earlier version OM will crash on adding google analytics code to
configuration. In 6 it simply doesn't save. An error appears on screen
saying something went wrong.
How can I incorporate google analytics in OM?
My team member asked this question.
Thanks,
Regards,
Sangeeta
